Repair Technician

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Depot Repair Technician manages all incoming capital equipment at our Hauppauge, NY depot location. This includes receiving, evaluating, and repairing/refurbishing (or returning to a third-party repair facility) and then returning equipment to the Customer. This role also handles all administrative work in the process, including Customer quotes. The Depot Repair Technician coordinates between all parties involved, communicating directly with STERIS Field Reps and the STERIS Technical Support team, and directly with Customers through each step in the process.

What You Will Do As a Repair Technician

• Receive all equipment sent to the depot (both Customer-owned and STERIS loaner equipment) and follow d isinfection, sterilization, and decontamination procedures
• Troubleshoot, repair and/or perform preventative maintenance on equipment, including both mechanical/electrical work and troubleshooting/loading/upgrading of software as needed.
• Perform disassembly, reassembly, replacement, or repair of defective parts; this may require modification, rewiring, or manufacturing replacement components.
• Test equipment and install engineering and specification changes in accordance with technical documentation.
• Prepare and maintain reports on repairs and in-process inspections related to testing and visual workmanship.
• Manage the process to have Customer-owned and/or STERIS loaner equipment repaired by 3rd party repair companies.
• Prepare Customer repair estimates, obtain authorization for billable repairs, and provide Customers with ongoing status reports of all work being done.
• Order and maintain inventory of necessary repair parts for all STERIS capital equipment products.

What STERIS Offers

• Competitive pay + overtime opportunity

• Annual merit review and a bonus plan

• Extensive hands-on training and development

• Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays

The Experience, Skills, and Abilities Needed

• High school diploma or GED required

• At least 1 year of paid (verifiable) work experience diagnosing and troubleshooting both hardware and software issues on complex devices is required. (Examples of relevant devices include PCs, laptops, cell phones, and home electronics.)

• Ability to solve complex mechanical/systems problems, by utilizing technical manuals, publications, and engineering support

• Knowledge of diagnostics, troubleshooting, and inspection techniques

• Proficiency in providing both system software and hardware upgrades to equipment

• Strong hand/eye coordination (manual dexterity)

• Attention to detail + excellent organization skills

• Effective oral and written communications skills

• Strong Customer Service focus

Pay range for this opportunity is $23.00/hour - $28.00/hour. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.