Office Assistant 1

The University Eye Center (UEC) of the State University of New York College, is seeking an Office Assistant 1 (NY HELPS). This title is part of the New York Hiring for emergency Limited Placement Statewide Program (NY HELPS).

Responsibilities/ Job Functions:

• Greets patients in a professional, courteous manner upon arrival to the service.
• Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services. Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner.
• Effectively makes the necessary appointments and referrals for services upon exiting.
• Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients. The quality and volume of work must be acceptable and timely.
• Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots.
• Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to complete insurance during registration, and enter copays/insurance cards.

Minimum Requirements:

• Ability to work Evenings and weekends.
• Ability to work Monday to Thursday 12pm to 8pm and Saturday 8:30pm to 4:30PM or Monday, Wednesday, Thursday, Friday 8:30am to 4:30pm, and Tuesday 10am to 6pm.
• Ability to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner.
• Strong attention to detail.

This position is onsite at 33 West 42nd Street New York, NY 10036

Annual Salary (including location pay) is $40,232 and there is also a generous benefits package. 13 days of annual leave to start and 13 paid holidays per year. We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at a Glance .

Click here to apply online:

About US
At The University Eye Center (UEC), an Article 28 Diagnostic and Treatment Center within the State University of New York, College of Optometry we are inspired to make a difference, and are committed to integrity and excellence. We welcome new ideas and encourage continuous improvement. We strive for a culture that regards people as professionals and will foster trust, commitment, consistency and results. We will strive to have a diverse, collaborative, team-oriented and results-oriented culture.

The State University of New York College of Optometry is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.

To view the College’s Annual Security Report, visit

About SUNY College of Optometry:

The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service. More than a half century ago a group of dedicated optometrists and benefactors came together to create an institution that would support optometric education, vision science research and extend quality vision care to all New Yorkers and the surrounding community. The State University of New York College of Optometry evolved from this mission. Since we opened our doors to our first class of students in 1971, the College has grown to become one of the leading optometric education and vision research centers in the world. The College houses the University Eye Center — one of the largest outpatient vision care clinics in the country—and engages in cutting edge research that is helping to shape the future of optometric care.