Medical Office Administrative Assistant

We are a ketamine clinic and infusion center looking for a friendly and personable office/administrative assistant to join us at our new location in STATEN ISLAND, NY.

Prior experience working at a medical office is preferred and compensation will be determined upon experience. Hours are part-time with opportunity for full-time position in the future.

The candidate must be able to travel to our Long Island location in Levittown, NY for the first week for orientation/training

Hours:

Monday-Wednesday: 9am-5pm

Responsibilities:

- Setting up and wiping down patient rooms prior to and after their treatment session.

- Greet patients upon arrival, perform intake and check-in patients accordingly.

- Check out patients after their visit and ensure they are scheduled for their next appointment.

- Ensure cleanliness of exam rooms at the end of each session for the next patient and at the end of the day.

- Answer call bells and assist patients during their sessions if needed.

- Assist doctor, NP or PA in taking vital signs by utilizing an automatic blood pressure cuff and documenting into the EMR

- Utilize our online platform to communicate with leads, schedule consultations for prospective patients and answer any basic questions patients may have.

- Answer phone calls as they come. Our call volume is generally low during the day as most communication is done through text so most duties will be the above.

- Obtain patient insurance information and forward to billing team for verification of benefits. Occasionally, the administrative assistant will be required to make phone calls to verify insurance if billing team is backed up.

- Interacts with patients, families, visitors in a courteous and professional manner.

- Maintains confidentiality of all patient information.

- Presents neat appearance in proper attire as required by the position.

Send CV to [email protected]

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Experience:

• Medical office: 1 year (Required)

Ability to Commute:

• Staten Island, NY 10306 (Required)

Work Location: In person