Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS)

NY HELP Yes

Agency Temporary and Disability Assistance, Office of

Title Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS)

Occupational Category Other Professional Careers

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $53764 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County New York

Street Address Employment and Income Support Programs

City New York City

State NY

Zip Code 10027

Duties Description This Temporary Assistance Specialist 1, G-18 position is located in the Downstate Systems/Metro Bureau in Harlem. This is part of OTDA's Division of Employment and Income Support Programs. Duties of these positions will include, but not be limited to, the following:- Execute updates to the various NYC Welfare Management System (WMS) manuals: Workers Guide to Codes, Supplemental Nutrition Assistance Program (SNAP) Guide to Codes, Public Assistance (PA) Budgeting Manual, Supplemental Nutrition Assistance Program SNAP Budgeting Manuals, and Authorization of Grants; - Update NYC System Reference Manuals; - General testing of various systems changes to WMS subsystems such as Eligibility, Undercare, Benefit Issuance, Client Notices, External Budgeting and/or Mass Re-budgeting; - Write systems specifications and test plans; - Work with staff in the testing and de-bugging software changes; - Work with Information Technology Services (ITS) to implement changes to WMS; - Provide technical support to Human Resources Administration (HRA) on WMS software issues; - Respond to Freedom of Information Law (FOIL) requests;- Respond to client complaints forwarded to our office;- Assist in conducting Supplemental Nutritional Allowance (SNAP) Management Evaluation (ME) reviews;- Assist in conducting Temporary Assistance for Needy Families (TANF) Reviews; and- Write detailed computer problem logs for problems identified in testing software.

Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE QUALIFICATIONS:For Trainee 1, four years of experience administering temporary assistance programs* and initiatives to assess applicant or recipient needs, determine eligibility or provide services or benefits to low income individuals or families; Planning, implementing, assessing, monitoring or evaluating programs to deliver effective temporary assistance or workforce development or training programs to unemployed, underemployed, low income or disabled individuals; Managing contracts and related budgets for workforce development or training or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, or families in need of assistance, including child care, foster care, medical assistance and adult residential care, aid to the refugee or immigrant population, or child and adult protective care.Substitutions: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.For Trainee 2, five years of experience administering temporary assistance programs and initiatives to assess applicant or recipient needs, determine eligibility or provide services or benefits to low income individuals or families; Planning, implementing, assessing, monitoring or evaluating programs to deliver effective temporary assistance or workforce development or training programs to unemployed, underemployed, low income or disabled individuals; Managing contracts and related budgets for workforce development or training or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, or families in need of assistance, including child care, foster care, medical assistance and adult residential care, aid to the refugee or immigrant population, or child and adult protective care.Substitutions: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience. For the Full Performance Level, six years of experience administering temporary assistance programs and initiatives to assess applicant or recipient needs, determine eligibility or provide services or benefits to low income individuals or families; Planning, implementing, assessing, monitoring or evaluating programs to deliver effective temporary assistance or workforce development or training programs to unemployed, underemployed, low income or disabled individuals; Managing contracts and related budgets for workforce development or training or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, or families in need of assistance, including child care, foster care, medical assistance and adult residential care, aid to the refugee or immigrant population, or child and adult protective care.Substitutions: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.*Temporary Assistance Programs are: Family Assistance (FA), Jobs Program, Safety Net Assistance, Supplemental Security Income (SSI), SSI State Supplement Program, Emergency Assistance to Families or Adults (EAF,EAA), Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Employment Services for Recipients of Public Assistance or SNAP, Energy Assistance, Low Income Housing Water Assistance Program (LIHWAP), Emergency Rental Assistance Program/Landlord Rental Assistance Program (ERAP/LRAP, Pandemic Electronic Benefit Transfer Benefits (P-EBT), Summer Electronic Benefit Transfer Benefits (Summer EBT), and MedicaidOR55 B/C: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and must meet the minimum qualifications listed above. Information about the 55b/c program can be found here: QUALIFICATIONS:Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at on the appropriate eligible list in New York City.

Additional Comments A full-time, permanent, or contingent permanent appointment will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Telecommuting up to 50% may be available in accordance with The Office of Temporary and Disability Assistance policy and can be discussed during the interview.Interested applicants should send an email with their resume attached to [email protected] and reference posting #25-211. DO NOT REFERENCE THE VACANCY ID NUMBER.- $ 53,764 (Trainee 1- NS equated to SG-14)- $ 59,994 (Trainee 2- NS equated to SG-16)- $ 66,951 (Full Performance level SG-18)NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State's Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax

Email Address [email protected]

Address

Street 40 North Pearl Street, 12B

City Albany

State NY

Zip Code 12243

Notes on Applying To apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.Interested applicants should send an email with their resume attached to [email protected] and reference posting #25-211 DO NOT REFERENCE THE VACANCY ID NUMBER.You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.In accordance with state law, Governor's Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate. If you require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.