VP, Control Office Program Management and Documentation

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $144,000.00 and $180,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Americas Division Control Office is seeking a highly organized and experienced program manager to join our team. The Program Management and Documentation VP will be responsible for overseeing and managing various programs and initiatives within the control office, helping to oversee effective governance, risk management, and compliance across the organization.

• Program Management: Assist with managing multiple programs and projects within the Control Office, ensuring they are delivered on time, within scope, and within budget. Develop and implement governance frameworks and processes to ensure effective oversight and management of control office activities. Prepare regular reports on program status, risks, and issues for senior management and relevant stakeholders.
• Procedure Development: Create, update, and maintain detailed procedures for the Business Control Office and for various front office processes and programs, ensuring compliance with regulatory requirements, internal policy, and industry standards. Develop clear and concise documentation, including user manuals, process guides, and training materials, to support the implementation and execution of procedures.
• Policy Review: Evaluate the potential impact of policies on the operating environment, impacts to risks, processes, and controls. Collaborate with impacted areas to coordinate feedback and provide to policy owners for consideration. reports.
• Collaboration: Work closely with cross-functional teams, including front office, compliance, risk management, operations, and IT, to gather information and ensure alignment and effective execution of control office programs, organizational goals, and regulatory requirements.
• Implementation: Work with impacted teams within our coverage area to implement procedures and policies, including assisting with process changes/enhancements, control design, training, and sustainability monitoring.
• Continuous Improvement: Identify opportunities for process/procedure improvements and recommend changes to enhance efficiency and effectiveness of banking operations.

Qualifications and Skills

• 5 to 7 years of specialized experience in Financial Services.
• 3 to 5 years of experience in a similar role in a banking or markets function or a closely related area at a major global financial institution.
• Knowledge of First Line of Defense risk and controls.
• Functional knowledge of process and control design, including process mapping and process reengineering, and procedural documentation.
• Functional knowledge of change management and continuous process improvement practices.
• Excellent written and oral communication skills.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [email protected].