Counter Attendant, Herb N Kitchen (Temporary) - New York Hilton Midtown

The New York Hilton Midtown is looking for a substitute Counter Attendant to join our Herb N' Kitchen team!

Our concept restaurant features grab-and-go items, seasonal salads, artisanal sandwiches, and brick oven pizzas. Enjoy our barista coffees in the restaurant or on the go. We use local vendors for seasonal menus, including dishes that feature honey from our rooftop hives.

It's all about location in NYC, and the New York Hilton Midtown places you right in the heart of the action. With over 1,800 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps!

The ideal candidate will have previous experience in a similar role, hotel-based experience is preferred, and flexibility to work shifts across weekdays, weekends, and holidays.

Shift Pattern: Full availability, including nights, weekends, and holidays needed

Pay Range: $32.40 - $43.20 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #1 World’s Best Workplace by Great Place To Work US and Fortune !

We support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package, including:

• Access to your pay when you need it through DailyPay

• Medical Insurance Coverage – for you and your family

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO)  

• Go Hilton travel discount program 

• Supportive parental leave

• Matching 401(k)

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development 

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As an Herb N' Kitchen Counter Attendant, you would be responsible for greeting and serving guests beverages and/or food.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest requests in a timely, friendly, and efficient manner.

• Brew, sell, promote, and prepare beverages according to established recipes and standards.

• Take guest beverage orders and accurately input orders in the appropriate point-of-sale system.

• Maintains the cleanliness of the work area/outlet.

• Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change, and processing gift certificates and cards.

• Requisition, stock, and rotate products.

• Secure and store all beverages, food, and other equipment items.

• Deposit cash drops, secure and balance the bank, and sign out/in keys.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!