Restaurant & Operations Manager

Dave & Buster's
Buffalo, NY

THE RESTAURANT & OPERATIONS MANAGER : provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

  • You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
  • You can communicate with the Team Members and Guests in a way that inspires FUN!
  • You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
  • You have never met a goal you can't beat
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements

  • 21+ years of age
  • 2+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster’s Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
    • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range

55311

65072

We are an equal opportunity employer and participate in E-Verify in states where required.

Posted 2026-06-15

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