Control Manager - Vice President

Job Description

As a Vice President – Control Manager supporting the Data & Analytics (D&A) Product & Platform team, you will support risk and control environment related to D&A product management, ensuring adherence to the firm’s Compliance & Operational Risk Evaluation (CORE) Program. You will support D&A Product Management embed robust product management practices and controls, manage Risk Assessment Structures (RAS) within the CORE system, strengthen compliance with firmwide Policies and Standards, and engage the Data & Analytics Control Manager community of practice. You will partner closely with the broader CDAO Control Management team and D&A business/control partners to effectively manage the operational risk environment for D&A products and platforms.

Job Responsibilities: 

• Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
• Ensure key controls described in relevant AI/ML analytics and data governance related Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
• Engage D&A Product partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TCoE)), and drive rigorous issue management (in case of control breaks or gaps)
• Develop relevant control management document(s) in partnership with business and control partners
• Support community of practice for AI/ML Analytics and data governance related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
• Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
• Support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
• Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
• Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partner.

  Required Qualifications, Capabilities and Skills: 

• Bachelor’s degree or equivalent experience.
• Financial services experience in controls, or information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defense model.
• Solid understanding of Compliance and Operational Risk Management frameworks.
• Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management.
• Experience supporting cross-functional initiatives to analyze, design, and implement best practices.
• Proven experience leading cross-functional teams to analyze, design, and implement best practices.
• Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.
• Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.
• Experience with AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
• Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.

  Preferred Qualifications, Capabilities and Skills:

• Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
• Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Understanding root cause / identifying control breaks
• Developing timely and sustainable solutions including automation, data analytics, machine learning
• Analyze metrics for emerging risk
• Writing Action Plans, Procedures and Change Management

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.