Staff Analyst I-II

Description •Position at MABSTOA •Job Information Staff Analyst Series First date of posting: 8/21/2025 Last date of posting: Open until filled Authority: OA / TA Department: Paratransit Division/Unit: Finance and Administration Reports To: Director, Operations Analysis Paratransit Work Location: 3300 Northern Blvd, Long Island City, NY 11101 Hours of Work: M-F 8am – 4pm Compensation Assoc. Staff Analyst (TWU - OA-REP): $90,511- $117,195 Assoc. Staff Analyst (TA): $83,098 - $107,591 (New Hire Rate: $72,258) Staff Analyst II (TWU - OA-REP): $80,071 - $89,179 Staff Analyst II (TA): $73,510 - $81,871 (New Hire Rate: $63,923) Staff Analyst I (TWU - OA-REP): $68,962- $81,642 Staff Analyst I (TA): $63,310- $74,950 (New Hire Rate- $55,049) TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S) OF ASSOCIATE STAFF ANALYST, STAFF ANALYST I OR STAFF ANALYST II. IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. Responsibilities MTA New York City Transit Paratransit (Access-A-Ride) is a federally mandated service, in accordance with the Americans with Disabilities Act (ADA) of 1990, providing origin-to-destination, demand-response, shared ride transportation for individuals with disabilities that cannot use fixed route public buses and subways. The incumbents will be assigned to the Department of Paratransit unit listed below. Finance and Administration The selected candidate must be able to:

• Document processes, data definitions, and methodologies to ensure clarity and repeatability
• Develop and maintain data models, dashboards, and automated reporting solutions
• Develop, track, and report KPI metrics to measure business performance
• Write efficient, well documented code to combine, clean, and transform datasets to meet business needs and project requirements
• Identify opportunities for process improvement, automation, and data pipeline optimization
• Design and maintain operational reports to support processes such as monthly accruals and expense tracking
• Apply quality control checks to all data outputs to ensure accuracy and reliability for the end users

Desired Skills

• Experience using machine learning to forecast travel demand, analyze booking patterns, and optimize operational planning
• Proficient in Python, R, SAS, and SQL for data extraction, cleaning, analysis, and modeling
• Present findings in meetings, workshops, or written reports
• Excellent organizational, oral, and written communication skills
• Ability to utilize databases (PAIRS, ADEPT, Power BI, Tableau) and develop analytical reports that provide insights to the business units
• Familiarity with Paratransit operations

Other Information •Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.•