Senior Platform Business Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Platform Business Analyst

Mastercard Overview

Mastercard is seeking talented professionals to join our team and contribute to our mission of connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our ideal candidate thrives in a collaborative environment, embraces challenges, and is committed to achieving excellence. If you are ready to advance your career and be part of a forward-thinking company that values creativity, dedication, and professional growth, we invite you to explore this exciting opportunity with Mastercard.

Role Overview

We are seeking a Senior Platform Analyst individual contributor responsible for driving cross-platform business systems analysis across multiple enterprise domains. This role is designed for an experienced analyst with a strong consulting background who excels at navigating complex organizations, facilitating alignment across stakeholders, and translating business processes into clear, actionable requirements for future engineering work.

The Senior Platform Analyst operates across a federated platform environment, partnering with technical leadership across enterprise functions. The primary objective is to gather, synthesize, and document platform requirements and solution designs that enable scalable, well-informed engineering delivery.

This position is ideal for a senior analyst who leads through influence, structured thinking, and strong interpersonal skills, and who is comfortable working across ambiguity, competing priorities, and diverse stakeholder perspectives.

Key Responsibilities

Cross-Platform Business Systems Analysis

• Lead end-to-end analysis of business processes spanning multiple platforms and enterprise domains.

• Apply consulting methodologies to map current-state and target-state processes, identifying gaps, dependencies, and opportunities for standardization.

• Synthesize inputs from engineering, architecture, product, and business stakeholders into a cohesive understanding of platform needs.

• Ensure analysis considers organizational, data, and platform impacts across the broader ecosystem.

Requirements Definition & Documentation

• Elicit, document, and validate functional and non-functional requirements for future platform and engineering work.

• Produce high-quality requirements artifacts that are clear, structured, and consumable by architecture and engineering teams.

• Develop high-level solution design documentation that articulates intent, scope, constraints, and assumptions without prescribing detailed implementation.

• Maintain traceability between business objectives, requirements, and proposed platform capabilities.

Stakeholder Engagement & Facilitation

• Act as a trusted analytical partner to technical leaders across platform teams and enterprise domains.

• Facilitate workshops, interviews, and working sessions to drive shared understanding and surface implicit requirements.

• Navigate differing priorities and viewpoints with professionalism and empathy, building alignment without formal authority.

• Translate complex business and platform concepts into clear narratives for both technical and non-technical audiences.

All About You

• Bachelor's degree or equivalent practical experience.

• 2+ years' experience in business systems analysis, technical consulting, or equivalent analytical roles in complex organizations.

• Proven ability to operate as a senior individual contributor influencing outcomes across multiple teams and platforms.

• Excellent written and verbal communication skills, with demonstrated ability to produce clear, structured documentation.

• Exceptional interpersonal and facilitation skills, with comfort engaging senior technical and business leaders.

• Ability to operate effectively in ambiguous, federated environments without direct authority.

• Comfort leveraging analytical tools (e.g., SQL or similar) to support analysis, without being a core engineering contributor.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $110,000 - $187,000 USD

Atlanta, Georgia: $96,000 - $163,000 USD

O'Fallon, Missouri: $96,000 - $163,000 USD