Customer Service Representative

LaSalle Network
New City, NY
Position Overview
LaSalle Network is partnering with a reputable water solutions company to hire a Customer Service Representative. This individual will play a key role in supporting customers through phone communication, service scheduling, and billing inquiries in a structured, script-based environment.

Key Responsibilities
  • Manage inbound calls
  • Schedule and coordinate service calls
  • Respond to customer inquiries related to billing, invoicing, and contracts
  • Follow established scripts and workflows to ensure consistent customer experience
  • Utilize ERP systems such as IFS, SAP, Oracle, or similar platforms to document and manage customer interactions
  • Assist walk-in customers
Qualifications
  • Strong verbal communication skills
  • Prior experience using ERP systems
  • 1+ year of customer service experience
Logistics
  • Pay Rate: $22/hour
  • Schedule: Monday–Friday 8:00 AM – 5:00 PM
  • Location: New City, NY
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
If you are interested in this role, please apply today and if your experience matches the requirements I will reach out with next steps!

Thank You!
Posted 2026-07-16

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