Peer Navigator - Immune Health - Full Time - Days
- Provides confidential supportive information and services to persons living with HIV/AIDS with a goal of engaging the individual on a continuum of care.
- Serves as a liaison with provider offices.
- Provides referrals, information and assistance with appointment scheduling.
- May assist with scheduling appointments for complex patients.
- Assists clients in self-advocacy and self-management.
- Accompanies patient and may provide transportation to Immune Health appointments
- May prepare disability or out of work/school paperwork.
- May discuss financial obligations and regulatory forms.
- Leads or assists with health education activities.
- Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at direction of management.
- Abides by HIV Confidentiality law, HIPAA and all hospital policies and procedures.
- Performs other duties as required.
- High School diploma, GED or equivalent.
- Must be willing to get certified as a Peer through the NYS Department of Health AIDS Institute within 1 month of hire date.
- Ability to navigate HIV care services, health systems and HIV/AIDS community resources.
- Ability to learn and utilize community resources.
- Comfortable sharing their experiences living with or impacted by HIV.
- Excellent customer service and interpersonal skills.
- Good written and verbal communication skills.
- Good judgement and ability to problem solve/escalate issues as needed.
- Valid driver’s license with reliable personal vehicle and adequate insurance.
- Ability to accompany patients to and from HIV-related appointments and travel to offsite locations.
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