Customer Service Representative Admin

We are hiring an Administrative Assistant to help our operations run smoothly
behind the scenes. You’ll be the person who keeps calendars aligned, documents organized, and
follow-ups on track. It’s an entry-level-friendly opportunity with real ownership—perfect if
you’re detail-oriented, dependable, and ready to build a long-term career in administration or
operations.

KEY RESPONSIBILITIES (WHAT YOU’LL DO EACH DAY)
• Open the day by checking shared inboxes, calendar updates, and priority task boards.
• Schedule meetings across time zones, send invites, and confirm attendance.
• Prepare documents, templates, and polished files (Google Docs/Microsoft Word).
• Update spreadsheets and trackers for projects, recruiting activity, and operations tasks.
• Maintain organized digital filing with clear naming conventions and version control.
• Draft professional email responses using approved language and brand tone.
• Coordinate follow-ups with team members and vendors, ensuring deadlines are met.
• Support data entry tasks and quality-check records for accuracy.
• Create quick summaries of meetings, action items, and next steps.
• Protect confidentiality by handling sensitive information responsibly.

WORK ENVIRONMENT & TOOLS
You’ll use modern tools to stay organized and productive. Common tools include Google
Workspace or Microsoft Office (Docs/Sheets/Outlook), a CRM or ticketing system when
applicable, and internal chat/video platforms like Slack, Microsoft Teams, or Zoom. For
warehouse roles, you may use RF scanners, label printers, pallet jacks, and warehouse
management systems. We will provide role-specific training so you can confidently follow our
SOPs from day one.
REQUIREMENTS (WHAT WE NEED)
• 0–2 years of experience in administration, office support, customer service, or similar roles
(entry-level welcome).
• Strong organizational skills and attention to detail.
• Professional written communication and comfortable phone etiquette.
• Proficiency with Google Workspace and/or Microsoft Office.
• Reliable internet connection and ability to work independently in a remote setting.

PREFERRED QUALIFICATIONS (NICE TO HAVE)
• Experience supporting a recruiter, sales team, or operations manager.
• Comfort building trackers and light reporting in Excel/Google Sheets.
• Familiarity with Asana, Trello, ClickUp, Notion, or Monday.com.
• Experience with basic travel scheduling or vendor coordination.

Schedules may include weekday shifts, weekend coverage, or staggered hours depending on
client needs. Overtime eligibility varies by role and location. Compensation ranges are estimates
and may be adjusted based on experience, geography, shift differentials, and assignment scope.

BENEFITS & PERKS
• Structured onboarding with checklists, templates, and weekly coaching.
• Clear growth pathway into Operations Coordinator, Executive Assistant, or HR Admin roles.
• Remote work environment with consistent communication and expectations.
• Skill development in business writing, organization systems, and workflow management.
• Competitive hourly pay and schedule stability.

Benefits eligibility may depend on assignment type and hours worked. Potential benefits include
health coverage, paid time off, holiday pay, 401(k) options, learning and development support,
and performance incentives where applicable.

WHY YOU’LL LOVE THIS ROLE
• You’ll learn real U.S. office workflows used by modern teams (calendar + docs + trackers).
• Your organization skills will be recognized because the role has visible impact.
• You’ll build a resume with transferable admin and operations experience.
• You’ll have clear daily priorities instead of guessing what matters.
• Strong performance leads to more responsibility and higher-level roles.
In the U.S. job market, candidates want clarity, stability, and growth. We aim to provide all
three: clear expectations, realistic workloads, and a professional environment where your work
is respected. If you value structure, measurable success, and a team that communicates, you will
feel at home here.

WHAT SUCCESS LOOKS LIKE IN 30 DAYS
• Master the basic tools: calendars, shared inboxes, file systems, and trackers.
• Complete tasks accurately with minimal rework and strong follow-through.
• Build trust through reliable communication and on-time delivery.

We believe growth should be visible and measurable. You’ll receive feedback and coaching so
you always know where you stand and how to improve.

Administrative Assistant, Remote Admin, Calendar Management, Email Management, Data
Entry, Google Workspace, Microsoft Office, Document Formatting, Scheduling, Operations
Support, File Management

SKILLS
Organization, Professional communication, Confidentiality, Time management, Spreadsheet
skills, Task coordination, Attention to detail, Problem solving, Prioritization

Our hiring process is designed to be simple and respectful of your time. Typical steps include:
application review, a brief screening call, a structured interview, and a final decision. Some roles
may include a short skills check (for example, typing accuracy, scenario responses, or tool
familiarity). If selected, you’ll complete onboarding documentation and receive training
materials before your first shift.

WORK AUTHORIZATION & BACKGROUND
Applicants must be authorized to work in the United States if the assignment is U.S.-based
onsite. Remote roles may require verification of identity and ability to meet job requirements.
Some clients require background screening consistent with local laws and the nature of the role.

EQUAL OPPORTUNITY
RecruitLytics is an Equal Opportunity Employer. We consider applicants without regard to race,
color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender
identity, or any other protected status under applicable law. If you need a reasonable
accommodation during the hiring process, please let us know.

ROLE DETAILS & QUALITY STANDARDS
To succeed in this position, you’ll focus on three simple principles: accuracy, consistency, and
follow-through. Accuracy means the work is correct the first time—customers get the right
answer, packages ship to the right address, records are entered with the correct format, and
reports match the source data. Consistency means your performance is reliable every day, not
only when you feel motivated. Follow-through means you finish what you start: tickets are
closed, tasks are updated, and questions are answered with a clear next step. These habits are
highly valued across U.S. employers because they reduce waste, speed up results, and build
trust.

You’ll also be supported by standard operating procedures and training materials. We expect
you to ask clarifying questions when something is unclear, but we also want you to learn quickly
and become independent. We encourage a professional mindset: be on time, communicate
early, document your work, and treat teammates and customers with respect. If you bring that
energy, you will be successful here and you’ll have strong opportunities to grow.