Resident District Manager

Overview

A major campus dining program is seeking a Resident District Manager to lead a comprehensive multi-unit food service operation at a large university in the Binghamton NY region. The Resident District Manager oversees year-round and seasonal operations including residential dining retail food outlets catering services and conference-related hospitality. This role requires a strategic people-focused leader who excels in complex environments and is committed to enhancing the student experience through innovation operational excellence and strong client partnerships.

Key Responsibilities

• Lead overall performance of residential dining retail operations catering and seasonal/conference services.

• Build and maintain strong relationships with university stakeholders to ensure alignment on vision expectations and long-term strategy.

• Own and manage large-scale budgets ensuring delivery of financial goals through cost controls labor management and effective forecasting.

• Drive initiatives related to sustainability diversity and inclusion student engagement and local sourcing.

• Foster a culture of accountability innovation safety and continuous improvement.

• Recruit mentor and develop management and frontline teams with a focus on talent growth and succession planning.

• Ensure operational compliance with all organizational policies food safety standards and local/state regulations.

• Serve as liaison between corporate resources and on-site operations facilitating communication reporting and goal alignment.

Required Qualifications

• Bachelors degree or equivalent experience.

• Minimum of 3 years of management experience and 3 years of functional experience.

• Demonstrated success as a Resident District Manager or equivalent multi-unit leader.

• Proven experience managing large-scale budgets of at least $20 million.

• Food service leadership experience within higher education or hospitality environments.

• Experience overseeing complex operations with multiple service lines including front-of-house and back-of-house functions.

• Experience working in unionized environments.

• Strong operational financial and client relationship management skills.

• Excellent communication leadership and team development capabilities.

Preferred Background

• Experience with large university dining programs or major hospitality organizations.

• Prior oversight of residential dining retail food outlets and catering at scale.

• Demonstrated track record of leading strategic initiatives in student experience sustainability or DE&I.

• Experience with large seasonal or conference service operations.

About the Opportunity

This role is ideal for a leader who thrives in a dynamic campus environment and can balance strategic thinking with hands-on operational leadership. The successful candidate will play a critical role in shaping the overall dining experience and strengthening partnerships with key university stakeholders.

BSD Business Consulting

Required Experience:

Manager