Dining Services Associate
Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.
Responsibilities:1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
5. Assists in care and maintenance of kitchen environment and equipment.
6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
7. May interact and communicate with residents/family members regarding meal service quality.
8. Utilizes electronic timekeeping system as directed.
9. Arrives to work on time, regularly, and works as scheduled.
10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
12. Supports and abides by Elderwood’s Mission, Vision, and Values.
13. Abides by Elderwood’s businesses code of conduct, compliance and HIPAA policies.
14. Performs other duties as assigned by supervisor, management staff or Administrator.
Minimum of 16 years of age
Employment Certificate/Permit required for applicable individuals
Prior customer service experience
ServSafe certification or willingness to obtain
Physical stamina necessary for constant activity
HS diploma or equivalent preferred
Prior food service, hospitality, serving, or restaurant experience desired
- This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
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