Front Desk Receptionist

Position Summary
Do you love welcoming people and being the friendly face that starts someone’s day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner.
• Manage check-in procedures and verify membership access.
• Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner.
• Direct visitors to the appropriate person or department.
• Assist Membership Department with duties as needed.

Telephone & Communication:

• Answer phones and respond to inquiries accurately and courteously.
• Take messages and ensure timely delivery to the relevant person.
• Respond to basic inquiries and provide information about Commonpoint programs and services.

Administrative Support:

• Enter and process new, renewed and existing memberships forms.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and manage room bookings for Membership programs and events.
• Maintain office supplies inventory and place orders as needed.
• Assist with basic data entry and record-keeping tasks.

Security and Protocol:

• Monitor visitor access and issue visitor badges.
• Follow security procedures and protocols.
• Enforce facility policies professionally.

Skills and Qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Computer literate, including experience with Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required.
• Friendly, patient, helpful and approachable personality.
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Attention to detail and problem-solving skills.
• Have a proven track record for reliability, dependability and honesty.
• A minimum of one year experience in a professional setting as a receptionist or front desk role.
• Ability to work flexible hours.
• Must be legally authorized to work in the United States.

JOB DETAILS:
Hours: Part-Time, mornings and evenings
Location: 67-09 108th Street, Forest Hills, NY, 11375
Hourly Rate: $17.00-$19.00/hour.

To Apply: Please email your cover letter and résumé to Robyn Saling, Director of Membership, at [email protected].

Please indicate “Receptionist “in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.

About Commonpoint:

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.