Program coordinator

Commonpoint’s Youth Workforce Department comprises a number of different programs serving individuals predominantly from 14-24 years old. Ladders for Leaders, funded by the Department of Youth and Community Development (DYCD) provides paid professional internships to NYC youth between the ages of 16 and 24. Applicants are evaluated based on academic performance, response to an essay question, and résumé quality. Selected applicants will undertake 20-30 hours of pre-employment training designed to teach essential workplace readiness skills and professional etiquette. Participants will then have the opportunity to interview for summer internships at a variety of companies.

ABOUT POSITION

The Program Coordinator supports the successful execution of the Ladders for Leaders program by managing daily operations, compliance documentation, and participant and employer engagement. Reporting to the Program Director, the Coordinator ensures smooth program delivery, accurate data tracking, and a positive experience for both participants and partners. This role supervises part-time administrative staff and provides essential logistical and operational support.

RESPONSIBILITIES

Program Administration & Compliance

• Assist the Program Director in meeting all DYCD contractual obligations and ensuring programmatic targets are tracked and achieved weekly and monthly.

• Enter, maintain, and update participant and employer data in YEPS, Salesforce, Google Workspace, and other systems.

Collect and prepare documentation for DYCD audits, ensuring files are accurate, complete, and confidential. Track program metrics, including student applications, job placements, employer engagement, and payroll compliance.

• Monitor program operations to ensure adherence to schedules, DYCD guidelines, and quality standards.

Participant Recruitment, Enrollment & Support

• Coordinate recruitment, enrollment, and onboarding of program participants, ensuring a seamless process from application to placement.

Review applications, confirm eligibility, and support communication of enrollment decisions. Serve as a primary point of contact for participants, responding to inquiries and providing timely, professional communication.

• Track attendance, orientation participation, and training completion.

• Conduct follow-up with participants post-placement to gather feedback and assess outcomes.

Employer Engagement & Job Matching

Collect and process employer job orders; match student qualifications with job requirements. Support referral tracking, resume submissions, interview scheduling, and follow-up after placement.

Maintain and manage employer and participant databases for accurate reporting and accountability. Participate in employer site visits and represent the program at career fairs and other community events.

Operations & Staff Support

Schedule orientations, workshops, and events, including materials preparation and logistical coordination. Supervise part-time Administrative Assistants, ensuring timely and high-quality completion of tasks. Provide administrative support, including document preparation, meeting coordination, and correspondence drafting.

Manage workflow to ensure deadlines are met, priorities are addressed, and work is completed efficiently. Collaborate with staff through participation in meetings, trainings, and planning sessions.

Program Evaluation & Improvement

Support evaluation of new and existing program components using participant and employer feedback. Contribute to continuous program improvement by identifying gaps and recommending solutions. Maintain accurate and organized records, trackers, and digital files to support reporting and decision-making.

QUALIFICATIONS:

• Bachelor’s degree required.

2–4 years’ experience in program coordination, workforce development, youth services, or related field. Strong interest in working with motivated high school and college students.

• Demonstrated ability to build relationships with corporate partners, community leaders, and diverse stakeholders.

• Results-oriented with flexibility to adapt to shifting priorities and deadlines.

• Composed under pressure and responsive to feedback and changing needs.

Strong organizational, time management, and communication (written and verbal) skills. Experience with data collection, research, and program evaluation.

• Cultural competency and experience working with diverse populations.

• Proficiency in Google Workspace, Microsoft Office, Salesforce (or similar CRM), and digital recordkeeping systems.

PREFERRED QUALITIES:

• Interest in working with high-achieving high school and college students.

• Experience in program development, research, and data analysis.

• Flexible and adaptable, with the ability to respond to changing circumstances and priorities effectively.

BENEFITS AND PERKS:

The benefits package includes comprehensive health, vision, and dental insurance, along with life insurance and a pension plan. Employees can take advantage of a flexible spending account and commuter benefits to help manage expenses. Paid time off (PTO) and floating holidays provide flexibility for personal time and work-life balance. The agency also offers a voluntary 403(b) retirement plan for additional financial security. Employees can enjoy various agency perks, including access to fitness centers, pool clubs, and discounts on agency programs. Additionally, the agency supports professional development through a scholarship program and a mentorship program.

JOB DETAILS

Schedule: Full Time

Salary: $57,500 – $62,500

This position is In person

APPLICATION DETAILS:

Please submit a cover letter and resume as a Word or PDF document only, to Albina Baazov at [email protected]. Please indicate “Program Coordinator, Ladders for Leaders ”in the subject line.

Due to the high volume of applicants, only qualified candidates will be contacted.