Analyst customer intelligence
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Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( ) Position Summary The Analyst, Customer Intelligence will support the development of data-driven insights to enhance customer engagement, marketing performance, and overall business impact. This role is ideal for a highly motivated and curious individual who is eager to apply their analytical skills in a fast-paced, dynamic marketing environment. You will work closely with the senior analysts and cross-functional partners to execute analyses, uncover customer trends, and support strategic decision-making across marketing initiatives. This position is designed for someone with strong technical skills, attention to detail, and a proactive mindset—someone who is excited to learn, experiment, and grow within the analytics space. Responsibilities- Assist in executing customer and marketing analyses to inform segmentation strategies, campaign planning, and performance measurement
- Support the development of dashboards, reports, and visualizations that clearly communicate insights to business stakeholders
- Collaborate with marketing and analytics teams to deliver data-informed recommendations on acquisition, retention, and personalization strategies
- Perform exploratory data analysis to uncover trends, behaviors, and emerging opportunities in customer behavior
- Contribute to testing initiatives (e.g., A/B or multivariate testing) by supporting test setup, tracking, and result interpretation
- Help maintain and improve repeatable processes that streamline reporting and analytical workflows
- Stay curious: proactively explore the data, ask questions, and contribute ideas for new analyses or optimizations
- 2+ years of experience in customer analytics, marketing analytics, or a related field, preferably within a retail or ecommerce environment
- Proven track record of applying analytics techniques to solve business problems and influence marketing strategy
- Bachelor's degree or higher in Statistics, Mathematics, Economics, Business Analytics, Data Science, or a related field preferred
- Strong proficiency in SQL, with particular comfort using CTEs (common table expressions) or correlated subqueries to manipulate large datasets (millions of records).
- Strong Excel skills, including the ability to write and edit complex formulas
- Experience with VBA is a plus
- Familiarity with basic data visualization or business intelligence tools is a bonus (e.g., Tableau, Power BI, etc.)
- Attention to Detail : Strong commitment to accuracy and data integrity
- Organized : Able to manage tasks, prioritize deadlines, and keep projects moving efficiently
- Critical Thinking & Problem Solving : Able to analyze data logically and creatively tackle analytical challenges
- Curious & Eager to Learn : Excited to grow technical skills and explore unfamiliar datasets or tools
- Adaptable : Comfortable working in a fast-paced environment and adjusting to shifting business priorities
- Proactive : Takes initiative and seeks ways to contribute beyond assigned tasks
- Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
- 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
- Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
- Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
- Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
- Education Assistance: Receive support for continued education including tuition reimbursement.
- Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
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