Communications Network Manager

Public Trust: None

Requisition Type: Pipeline

Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

Transform technology into opportunity as a Site/Network - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Site/Network Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting Air Defense Communication Services (ADCS) program in Rome, NY. The schedule for this position is for Day Shift. Due to the nature of work this role entails, the employee must report full-time onsite and will be considered on a case-by-case basis for temporary telecommuting.

How the Site/Network Manager will make an impact:

• Guide and lead team members to deliver products and services that meet or exceed customer requirements.
• The Site/Network Manager is responsible for ensuring the Rome NY ADCS transport segment of the network is being monitored, maintained, and is operating as designed.
• The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Rome team.

• Manage and train resources to ensure quality and consistency of service to customers.

• Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls.

• Maintain complete and accurate customer correspondence data.

• Assist in making operational decisions as required.
• Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time.
• Create Standard Operating Procedures (SOPs) and Shift Reports.
• Handle all escalations.
• Schedules authorized outages to implement proposed solutions.
• Assists in analyzing and monitoring network topologies.
• Provide technical support and troubleshooting of routers and switches.
• May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned.

Preferred Experience:

• A solid enterprise IT, cyber, and project/task management background and experience
• Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT’s commitment and ability to support this program.
• Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
• Business relationship management skills
• Experience training, creating training materials.
• Experience in data centers and NOCs
• Responsiveness to all levels of military and diverse customer base

What you'll need to be successful:

• Secret Clearance
• DoD 8570 IAT II Certification
• Preferred DoD 8570 IAM II Certification
• BA/BS and 5+ years of related experience

Preferred Skills:

• Current or previous experience with DoD related contracts
• Experience with enterprise IT service desk support and best practices.
• Management and leadership skills
• Coordination and problem-solving skills.
• Experience with NORAD/NORTHCOM.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

9 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ - CompTIA - CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required