Ecommerce Specialist and Social Media Coordinator

Job Description

Job Description

Job Summary

We are seeking a detail-oriented and results-driven E-Commerce Specialist to manage and optimize product listings across Amazon, Walmart, Etsy, and our company website , while also coordinating social media content to support brand awareness and online sales. This role ensures accurate listings, strong product visibility, consistent branding, and effective cross-channel promotion.

Key Responsibilities

Marketplace & Website Management

• Create, optimize, and maintain product listings on Amazon, Walmart, Etsy, and the company website
  
  
• Ensure accurate product titles, descriptions, bullet points, pricing, images, and keywords

• Monitor listing health, compliance, and marketplace guidelines

• Manage product variations, categories, and attributes

Inventory & Pricing Coordination

• Coordinate with inventory and operations teams to maintain accurate stock levels

• Monitor pricing competitiveness and update pricing as needed

• Identify and resolve listing errors, suppressed listings, or out-of-stock issues

Performance Monitoring & Reporting

• Track sales performance, conversion rates, and listing metrics

• Identify trends and opportunities to improve product performance

• Prepare regular performance and insight reports

Promotions & Campaign Support

• Assist with promotions, discounts, and seasonal campaigns

• Support product launches and special sales events

• Coordinate with marketing team on banners, featured listings, and promotions

Social Media Content Coordination

• Coordinate social media content across platforms (e.g., Instagram, Facebook, TikTok, Pinterest)

• Collaborate with marketing, creative, or external partners to plan and schedule posts

• Align social media content with product launches, promotions, and campaigns

• Ensure social content is consistent with brand messaging and visual standards

• Monitor engagement and provide insights to improve content performance

Customer Experience Support

• Monitor product reviews and ratings

• Coordinate with customer service to address listing-related issues or feedback

• Implement improvements based on customer insights

Qualifications

• Proven experience managing listings on Amazon, Walmart, Etsy, or e-commerce websites
  
  
• Experience coordinating or supporting social media content

• Strong attention to detail and organizational skills

• Understanding of e-commerce SEO and marketplace best practices

• Ability to manage multiple platforms simultaneously

• Strong written communication skills

Preferred Skills

• Experience with Amazon Seller Central, Walmart Seller Center, Etsy Shop Manager

• Familiarity with platforms such as Shopify, WooCommerce, or similar

• Experience with social media scheduling tools

• Basic knowledge of paid ads (Amazon Ads, Etsy Ads, social media ads) is a plus

• Experience using analytics and reporting tools

Work Style

• Self-motivated and able to work independently

• Strong time-management and multitasking abilities

• Proactive problem solver with a collaborative mindset