External Communications Manager

HealthFirst
New York, NY

: The External Communications Manager serves as an integral member of the Communications team focused on sharing the important work of Healthfirst to our audiences in a systemic and strategic way. As External Communications Manager, you will work closely with cross-functional teams, identifying business goals and crafting engaging content strategies that meets those objectives within specified timelines. Reporting to the Director of External Communications, this individual will be responsible for identifying new content needs to effectively engage target audiences and develop/enhance existing content to ensure a consistent narrative.

Duties/Responsibilities

  • In partnership with the Director of External Communications, manage the strategic planning of the entire content life cycle, ensuring alignment with specified objectives and timelines
  • Responsible for content and production of regular Government Affairs newsletters
  • Evaluates metrics for key content, including the Government Affairs newsletter, to measure effectiveness and reach and to adjust as necessary
  • Produce, with colleagues from the Story Innovation Lab, Healthfirst's first podcast series
  • Develop and implement innovative content strategies in collaboration with external, internal, and enterprise communications teams to enhance audience engagement and generate new content ideas.
  • Additional duties as assigned

Minimum Qualifications:

  • Bachelor's degree from an accredited institution, advanced degree preferred
  • Demonstrated ability to manage multiple tasks and responsibilities
  • Excellent communication skills for effective collaboration with cross-functional teams
  • Creative thinking skills and the ability to generate unique content ideas
  • In-depth knowledge of content creation and distribution across various platforms
  • Innovative approach to content, thinking beyond the written word to consider visual, video, audio, in-person experiences and more as possible channels
  • Strategic mindset to align content efforts with business goals

Preferred Qualifications :

  • Strong written and verbal communications skills; strong interpersonal skills with the ability to work effectively with employees at all levels.
  • Bilingual
  • Agency experience
  • Ability to organize and manage multiple priorities and deadlines in a detail-oriented manner.
  • Ability to handle projects with the appropriate level of discretion and confidentiality.
  • Ability to work well under pressure with humor and grace.
  • A team player that recognizes the importance of working collaboratively.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775

  • All Other Locations (within approved locations): $86,500 - $128,690

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

  • The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

Posted 2026-04-24

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