Front Office Manager

Spine Medicine and Surgery of Long Island
Ronkonkoma, NY

Job Description

Job Description

Front Office Manager – Full-Time
Spine Medicine and Surgery of Long Island
Locations: Must be willing to cover multiple locations, including Garden City, Ronkonkoma, and Huntington

Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a highly organized, proactive, and experienced Front Desk / Front Office Manager to lead and oversee our medical reception team across multiple locations.

Position Overview:

The Front Desk / Front Office Manager is responsible for supervising and supporting the daily operations of the front desk across all locations. This role ensures a seamless patient experience, maintains high standards of customer service, and drives efficiency, accuracy, and accountability within the reception team. The ideal candidate is a strong leader who thrives in a fast-paced healthcare environment and can effectively manage staff, workflows, and patient interactions.

Key Responsibilities:
  • Oversee daily front desk operations across multiple locations, ensuring consistency and efficiency
  • Supervise, train, and support Medical Receptionists; provide ongoing coaching and performance feedback
  • Create and manage staff schedules to ensure adequate coverage across all offices
  • Ensure a high standard of patient experience from check-in to check-out
  • Monitor and improve front desk workflows, patient intake processes, and overall efficiency
  • Serve as the primary point of escalation for patient concerns or front desk issues
  • Ensure accuracy of patient registration, insurance verification, and EHR data entry
  • Collaborate with billing, clinical, and administrative teams to resolve issues and improve operations
  • Audit front desk processes, including co-pay collection, documentation, and compliance with policies
  • Assist with onboarding and training of new front desk staff
  • Maintain a professional, positive, and team-oriented work environment
Qualifications:
  • High School Diploma or GED required; Associate’s or Bachelor’s degree preferred
  • 4+ years of experience in a medical front desk or healthcare administrative role
  • Prior supervisory or leadership experience strongly preferred
  • Strong knowledge of medical office workflows, insurance verification, and patient intake processes
  • Excellent communication, leadership, and interpersonal skills
  • Highly organized with strong attention to detail and problem-solving abilities
  • Ability to multitask and manage competing priorities in a fast-paced environment
  • Proficiency in EHR systems and Microsoft Office/Google Suite
  • Bilingual skills preferred depending on location
Job Details:
  • Hours: 9:00 AM – 5:00 PM (Full-Time)
  • Travel: Required between multiple office locations
  • Remote Work: Not available
  • Benefits: Eligibility after a waiting period may apply
Our Workplace Culture:
  • Detail-Oriented: Focused on quality and precision
  • Outcome-Driven: High-performance and results-focused
  • People-Centered: Supportive and fairness-driven
  • Team-Oriented: Collaborative and cooperative environment

Powered by JazzHR

CQncCAVOT9

Posted 2026-06-26

Recommended Jobs

Head Cook

HANAC, Inc.
Astoria, NY

Job Description Job Description Ravenswood Senior Center | HANAC, Inc. Astoria, NY Pay: $21.00 - $26.00 per hour (based on experience) Schedule: Full-Time (35-40 hours per week) Monda…

View Details
Posted 2026-07-23

General Dentist Needed (part time) (Upper East Side)

SHERWIN BENLEVI DDS PC
New York, NY

Job Description Job Description Our growing dental office is looking for a qualified general dentist to join our practice. Must be proficient in operative and fixed. State of the art office lo…

View Details
Posted 2026-08-08

Retail Sales Associate - PT- Woodbury Outlet (Central Valley NY)

Zwilling JA Henckels LLC
Central Valley, NY

Job Description Job Description Retail Sales Associate - PT - Woodbury Outlet (Central Valley NY) Objective: ZWILLING is looking for a part time Sales Associate to join our retail sales team…

View Details
Posted 2026-07-17

Nurse Practitioner Opportunity in the Brooklyn, NY making $140k + Bonus

Optigy Group
Brooklyn, NY

Nurse Practitioner/(APP) Brooklyn, NY COMPENSATION: Salary $120k-$140k plus Incentive Bonus   Role Description: Our APP provides equitable and effective value-based healthcare to local Medicar…

View Details
Posted 2026-03-07

AI Governance & Controls Lead

Luxoft
Buffalo, NY

The AI Governance & Controls Lead is the senior individual contributor responsible for operationalizing client's AI governance framework: authoring and maintaining AI standards and controls, executing…

View Details
Posted 2026-07-30

As-Needed Painter

HASC Center Inc.
Brooklyn, NY

HASC Center is seeking a detail-oriented and reliable Painter for an "as-needed" position to assist with various interior and exterior projects across our locations. This is an on-call role that o…

View Details
Posted 2026-03-24

Gynecologist (Board Certified)

Percy Towers
New York, NY

Job Description Job Description Practice Type: Obstetrics & Gynecology Compensation: $300,000 – $500,000 / Year + Bonus Potential Location: New York, NY (Midtown / Madison Ave) Schedu…

View Details
Posted 2026-06-26

Banker- Real Estate, Gaming, Lodging and Leisure (REGLL) Associate

New York, NY

Position Overview Job Description Job Title Investment Banking and Capital Markets–Banker– Real Estate, Gaming, Lodging and Leisure (REGLL) Corporate Title Associate Location New York, …

View Details
Posted 2026-07-30