Group account supervisor
Company Description
For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing and strategic consulting to pharmaceutical and wellness brands. Our mission is to inspire a healthier, happier, well-er world through award-winning work. At Saatchi & Saatchi Wellness, Account Management is evolving — and we’re inviting you to lead the change. Account Management is a catalyst for transformation and we’re looking for curious minds who ask smart questions, courageous leaders who challenge the status quo, and connectors who build trust and momentum across every touchpoint. Here, you’ll help shape ideas that push boundaries and drive work that makes a meaningful impact in health and humanity. If you’re ready to lead with purpose, partner with passion, and grow in a culture that celebrates bold thinking and innovation — this is your place. Let’s build what’s next, together. Overview The Group Account Supervisor is the brand champion. They will provide strategic input, tactical planning, and direction on multiple or large-scale assigned accounts. The Group Account Supervisor has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner. They build and maintain positive, lasting client relationships with multiple or mid-level clients, as well as ensuring high-quality agency output. Responsibilities- Helps guide process, details, and helps develop tactical plans.
- Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates.
- Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management .
- Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions.
- Understands therapeutic category, the audience and at least two channels.
- Demonstrates and applies knowledge of assigned brands.
- Ensures team adherence to agency process.
- Works with client team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs).
- Collaborates on creative brief development.
- Works with team members in developing the writing and preparation of marketing communications plans and proposals.
- Communicates key client issues/initiatives to team accurately and in timely manner.
- Builds trusting relationships with client counterparts.
- Supports the client team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments.
- Understands, communicates and advocates the agency POV.
- Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.
- Supports in ensuring timely, accurate client documentation & correspondence
- Bachelor’s degree required.
- You have 5+ years of experience in healthcare communications or pharmaceutical advertising—you understand the nuances of this space and how to make work that truly connects.
- You’ve begun flexing your leadership muscles, ideally with 1-2 years of experience managing a direct report, and you’re ready to keep growing.
- You’re a natural collaborator who thrives in cross-functional teams—creative, strategy, and project management are your daily partners.
- You think strategically and act with purpose, connecting business goals to smart, impactful work.
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