Account Manager

The Guardian is a global, reader-funded news organization that delivers fearless, independent journalism. From breaking news and award-winning investigations, to in-depth coverage of technology, sports, film, culture and lifestyle, the Guardian offers a global view that deepens our audiences' understanding of America and the world.

The Guardian's US edition – headquartered in New York City, with growing bureaus in Washington DC and Los Angeles – is an entirely digital operation that combines the best of the Guardian's international reporting with US voices and expertise. Core coverage areas include the climate emergency, economic and racial inequality, wellness, culture, digital privacy and sports – all highlighting the Guardian's distinctive role within the US media landscape: journalism that's global, independent, and free.

It's the talent, energy and commitment our people bring to the Guardian that make us who we are. Across our business we have some of the most creative thinkers in media and beyond: award winning journalists, cutting edge commercial teams, digital talent and more.

Reporting to the Director of Client Services, The Guardian is looking to an Account Manager to support our East Coast sales team and contribute firsthand to the success of our digital ad campaigns. This role covers all aspects of pre- and post-sale responsibilities and is an opportunity to be an invaluable contributor to the sales process both internally and externally. This role is based in our New York City headquarters and works east coast hours.

Department: Commercial, Sales
Reports to: Senior Account Manager
Location: New York, New York

Hybrid/Remote/In-Person: Hybrid
Terms and conditions: Permanent, full-time

Annual Salary: $85,000 - $95,000 with commercial incentive

About the role

• Partner with Sales Directors, Marketing, Research, and Inventory and Yield throughout the RFP process to develop innovative, insight-driven digital campaigns that support advertisers' KPIs
• Manage and grow relationships with advertising partners by meeting and exceeding performance expectations and providing white glove service
• Manage campaign deliverables during pre and post sale
• Maintain internal tools such as Trello, Asana, Google Drive and Salesforce
• Work with Ad Operations to ensure smooth campaign launches
• Analyze campaign performance data, offer optimizations, identify performance trends and provide recommendations for upsell opportunities
• Serve as the product expert by educating advertisers on The Guardian's new and existing products, as well as advising on best practices
• Actualize campaign revenue at month end and provide Finance with final billing details

About you

• Relevant four-year degree or equivalent experience
• 1-3 years of experience in client-facing digital/mobile planning, buying or selling at a publisher or media agency
• Experience with Microsoft Excel & PowerPoint/Google Suite
• Experience with online advertising platforms such as Salesforce and Google Ad Manager
• Experience with Trello, Asana, and Clipcentric a plus
• Experience working with Programmatic a plus

How to apply

We know there are great candidates who might not check all these boxes or who possess important skills we haven't thought of. If that's you, we encourage you to apply and tell us about yourself.

All candidates interested in applying should upload a resume and cover letter.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please email the recruiter listed on the job posting or at [email protected] to discuss further so we can work with you to support you through your application.

Compensation and benefits

• 20 days of vacation leave in addition to 12 company holidays and 2 personal days
• Unlimited sick time
• Free Headspace subscription for you and your family members(Headspace is a company that offers evidence-based meditation and mindfulness tools, mental health coaching, therapy, psychiatry, and EAP services)
• 401(k) Match
• Subsidized healthcare coverage including medical, vision, and dental
• Medical and Dependent Flexible Spending Accounts
• Generous parental leave with 100% pay
• Long Term and Short Term Disability insurance
• Life insurance
• Commuter benefits
• Work/Life balance: Flexible hybrid schedule

Culture & wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. You will also have the opportunity to hear unique insight from our journalists in our morning conference, a live discussion on the news story of the day.

We offer great tools to help you prioritize your wellbeing including a free Headspace subscription and access to an Employee Assistance Program.

Learning & development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Sustainability

Our goal is to become an environmentally regenerative company and we have signed up to a sustainability vision and strategy to reach it. Find more information about sustainability at GNM here.

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The Guardian is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, the Guardian will provide reasonable accommodation for qualified individuals with disabilities.

We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future.

Job Number

963

Location

New York, New York, United States

Business Area

Advertising

Employment Type

Full time