Property Manager

INHS

Founded in 1976, INHS is a mission-driven organization dedicated to expanding access to affordable housing opportunities throughout its seven-county service area in the scenic Finger Lakes and Southern Tier in New York. INHS is a nationally recognized private non-profit organization known for its ability to provide high-quality, safe, and sustainable affordable housing to low-to-moderate income households.

INHS offers flexible schedules, competitive pay, great benefits, and professional development opportunities.

PURPOSE OF POSITION

The Property Manager is responsible for all property management for assigned properties, including Ithaca City Apartments, Stone Quarry, and Cayuga Flats in Ithaca. This includes handling of tenant relations, tenant move ins/outs, income certification at move-in, collections, evictions, overseeing property upkeep, and other administrative duties.

DUTIES AND RESPONSIBILITIES

Property Management

• Oversees and maintains an accurate wait list for apartments in accordance with governing regulations;
• Oversee tenant application processing and background checks;
• Process applications including all required verifications;
• Make final selection of appropriate tenant for residential and commercial units;
• Lease property according to agency policies, funder requirements, and applicable laws;
• Oversee preparation, review and sign leases and all related rental forms with tenants.
• Conduct unit inspection with tenant to determine condition prior to moving in.
• Resolve resident problems, conflicts, and lease violations – documents these activities.
• Monitor rent collections; implement follow through with delinquent account procedures, including evictions and bad debt write offs;
• Coordinate and monitor apartment make-ready procedures;
• Work with Sec. 8 programs, Social Services and other service agencies as needed;
• Oversee lease renewal, certifications, and inspections; inform tenants of any changes in their renewed lease;
• Ensure that property is maintained in a clean, safe, and attractive manner;
• Determine and provide final approval on tenant deposit refunds;
• Manage eviction proceedings including court actions and interactions with attorneys and insurance liability claims.

General Management/Finance

• Work with Director of Property Management to ensure effective and efficient management of assigned portfolios;
• Monitors expenditures to keep in compliance with established budget;
• Cultivate and establish good working relationships with outside vendors and service providers;
• Coordinate with other agencies to develop alternate housing sources for low-income and special needs households;
• Provide information and referrals to community members and housing agencies regarding available housing services;
• Assist in annual budget preparation;
• Complete weekly, monthly, quarterly and year-end reports, as required.

Maintenance Management

• Work with Facility Coordinators to ensure the maintaining of properties;
• Ensure completion of maintenance requests and repairs; handle complex or unusual tenant complaints regarding maintenance/repairs;
• Participate in the planning of long and short-term property improvements; provide recommendation and strategy to improve properties.

INHS Property Management Team

• Serve as a member of Property Management team;
• Participate in the development and monitoring of budgets;
• Participate in policy development.
• Oversee tenant application processing and background checks;
• Process applications including all required verifications;
• Make final selection of appropriate tenant for residential and commercial units;
• Lease property according to agency policies, funder requirements, and applicable laws;
• Oversee preparation, review and sign leases and all related rental forms with tenants.
• Conduct unit inspection with tenant to determine condition prior to moving in.
• Resolve resident problems, conflicts, and lease violations – documents these activities.
• Monitor rent collections; implement follow through with delinquent account procedures, including evictions and bad debt write offs;
• Coordinate and monitor apartment make-ready procedures;
• Work with Sec. 8 programs, Social Services and other service agencies as needed;
• Oversee lease renewal, certifications, and inspections; inform tenants of any changes in their renewed lease;
• Ensure that property is maintained in a clean, safe, and attractive manner;
• Determine and provide final approval on tenant deposit refunds;
• Manage eviction proceedings including court actions and interactions with attorneys and insurance liability claims.

EDUCATION & EXPERIENCE

High school diploma or equivalent. Two or more years’ experience with property management, affordable housing, or related field.

Effective communication and problem-solving skills. Detail oriented and organized. Creativity and initiative to work both independently as well as within a team while able to perform in a busy, changing, multi-tasking work environment.

Intermediate proficiency in Windows-based MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low- to moderate-income people in obtaining quality housing on a long-term basis.

Preferred: Supervisory experience. Proficiency in affordable housing software such as Yardi or Boston Post. Tax Credit Specialist (TCS) or Certified Occupancy Specialist (COS) certification or similar.

TRAVEL

Travel between the sites will occur routinely. A valid driver’s license and access to transportation is required.

TO APPLY

Email a cover letter and resume to [email protected]. For more information about INHS, visit

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person