Claims Advocacy Professional

We are seeking a talented individual to join our team at Marsh as a Construction/Surety Claims Advocacy Professional based out of our New York City office. This is a hybrid role that requires working at least three days a week in the office.

The successful candidate will provide clients with proactive, strategic advice on navigating the claims process with insurers, and liaise with insurers to resolve queries and policy coverage issues. A Claims Advocacy Professional is a recognized subject matter expert and a individual contributor who manages id to large-scale projects, supports team members, and solves complex problems.

What is in it for you?

• Gain exposure to key stakeholders and have the ability to make strong business connections.

• An opportunity for long term growth within a dynamic and growing business unit.

• Ability to make an immediate impact to support our book of business and growth of the organization.

• Exceptional benefits, great time off and additional perks that come with working at Marsh.

We will count on you to:

• Drives discussions with clients, on claim calculations or coverage to build strong client relationships and actively participates in regular scheduled formal claims review meetings between the client and insurers and/or appointed claims handlers/adjustors to facilitate smooth closures.

• Monitors insurer response and engages with insurers and their professional advisers on queries and policy coverage with advanced complexity discussions in order to engage with insurers and their professional advisers and to audit claims for clients.

• Drives action plans based on analysis of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk

• Acts as a subject matter expert on practice-specific or line of business on advanced complex claims. May also act as a global subject matter expert and handle out of country claims, interacting with other markets/market practices in order to provide strategic advice

• Liaises with insurers and their advisors on queries with advanced complexity and policy coverage discussions

• Establishes and maintains strategic market relationships and participates in the development of strategic business plans for a line of business at the account level

• Negotiates reporting procedures and/or Service Level Agreements with Insurers/suppliers on behalf of Clients and liaises with insurers and their advisors on queries and policy coverage discussions with advanced complexities in order to support smooth review of claims for clients.

What you need to have:

• 8+ years Claims experience within the Insurance or Financial Services Industry

• P&C license mandatory - or ability to obtain

What makes you stand out:

• Ability to build strong relationships and build rapport with internal colleagues, clients and carriers.

• Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.

• Being able to be part of a collaborative team and feel that you can make an immediate impact.

• Having an interest in how you fit in with achieving the practice’s goals and an interest in how to meet those goals.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.


The applicable base salary range for this role is $100,400 to $213,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.


We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.