Senior Principal AI Solutions Architect

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. Its open-source technology is trusted by over 20,000 organizations worldwide - including more than half of the Fortune 500 - H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Singtel, Chipotle, Workday, Progressive Insurance, and NIH.

H2O.ai partners include Dell Technologies, Deloitte, Ernst & Young (EY), NVIDIA, Snowflake, AWS, Google Cloud Platform (GCP) and VAST. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.

H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.

About This Opportunity

Are you a data scientist or machine learning engineer who enjoys solving real-world problems by applying cutting-edge Gen AI/ML algorithms? Are you passionate about working with customers to solve their business challenges? Can you explain complex machine learning concepts in simple business terms? If the answer is “yes”, then we are looking for you!

We’re seeking a Senior Principal AI Solutions Architect to assist enterprises in adopting and scaling AI with the H2O.ai platform. This is a customer-facing, pre-sales leadership role where you’ll partner with executives and technical teams to design architectures, run strategic pilots, and guide customers on their end-to-end AI journey.

This position is based in New York, NY, and open to candidates in Boston, MA, and the Washington, D.C. area.

What You Will Do

• Serve as a trusted advisor to executives and technical leaders at enterprise prospects, customers, and partners, articulating H2O.ai’s technology vision, value proposition, and enterprise adoption roadmap.
• Partner with Sales, Product, and Partners to accelerate pre-sales cycles: conduct discovery, design solution architectures, deliver value-based proposals, and run customer working sessions that ensure success in proof-of-concepts, pilots, and enterprise deployments.
• Lead the technical strategy and architecture design for deploying H2O.ai solutions across cloud (AWS, Azure, GCP) and on-premises environments, including hybrid and multi-cloud architectures.
• Showcase deployment best practices: containerization, Kubernetes orchestration, CI/CD integration, MLOps pipelines, observability, scaling large data workloads, and governance/security for enterprise AI.
• Deliver compelling demos, workshops, and executive briefings across the full H2O.ai stack: Driverless AI, H2O Feature Store, EnterpriseGPT, ML Ops, Wave, h2oGPT, LLM Studio, and open-source products.
• Collaborate closely with the Product team to influence the roadmap with customer/field feedback, ensuring our platform continues to address real-world enterprise challenges.
• Drive thought leadership through reference architectures, blueprints, solution accelerators, blogs, whitepapers, webinars, and conference presentations.
• Contribute to pipeline-building activities with Sales and Marketing, including customer roundtables, industry events, and strategic partner engagements.

What We Are Looking For

• Relevant degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent experience).
• 5+ years of technology architecture experience, with a track record of scaling enterprise applications and data-intensive workloads.
• 3+ years of customer-facing cloud deployment experience (AWS, Azure, GCP) with deep expertise in Kubernetes, containerization, CI/CD, and cloud-native architectures.
• Proven ability to design enterprise AI/ML deployments: MLOps, security, compliance, high availability, monitoring, and governance frameworks.
• Experience producing technical architecture diagrams, solution designs, and deployment strategies for diverse enterprise environments.
• Excellent presentation and communication skills: confident at whiteboarding with engineers and presenting to C-level executives.
• Experience in consultative selling and pre-sales solutioning is strongly preferred.
• Comfortable working independently, managing multiple strategic accounts, and traveling up to 50%.
• Experience with H2O.ai products or other enterprise AI platforms is a plus.

How To Stand Out from the Crowd

• Deep knowledge of GenAI Ops, MLOps, DevOps, and production-grade AI deployment patterns.
• Familiarity with data security, governance, and compliance (e.g., GDPR, HIPAA, SOC2) in enterprise AI contexts.
• Prior experience in vertical industry AI solutioning (banking, insurance, healthcare, manufacturing, public sector).

Why H2O.ai?

• Market leader in total rewards
• Remote-friendly culture
• Flexible working environment
• Be part of a world-class team
• Career growth
• OTE range: $250,000 - 300,000

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.

H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.

H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.

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