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Content Manager, Global R&D Artwork Management

ESTÉE LAUDER COMPANIES
New York, NY
The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty. Description The creation of this role coincided with the transition of the Content Management Team from a stand-alone DB to the CMP module within Esko's Artwork Management system WebCenter, designed to store all packaging copy data (including all translations) for the corporation. This system is utilized by the Artwork Management team for the creation of copy sheets, which are used by the Production Studio to create packaging art. This individual will be responsible for leading the team of Copy Managers in gathering, validating, and storing all packaging copy in the Database. Parallel to this, they will manage the translation process. They will act as the liaison between Artwork Managers and the translation house(s), ensuring translations are accurate, consistent, market approved, and delivered in a timely manner. This individual will also be responsible for maintaining consistency in our translations across all platforms, and variants. As special regulatory projects come up in the Global R&D Artwork Management Group, this individual will be responsible to change/add/eliminate groups of content and ensure that all database content is up to date. In addition, they must work closely with the Automated Production Studio to maintain consistency of the tags used to produce art through the automated production system. Key Role and Responsibilities Independence of Action and Accountability
  • Population and management of source data and its translations in the database, as well as being responsible for the accuracy of all source data stored.
  • Initiate and manage the translation process for new copy.
  • Collaborate with all key stakeholders as outlined in the translation process, to ensure the timely delivery of all translations.
  • Responsible for managing the process of local market translation validation.
  • Liaise with Regulatory Compliance to maintain up-to-date version of all regulatory copy in the system, as well as import of all new regulatory information.
  • Attend any team meetings and other relevant meetings that concern the data hub and its processes.
  • Adhere to all prior agreed upon policy and procedures as it relates to Packaging Artwork.
Problem Solving
  • Handle and resolve all translation inconsistencies across all platforms and variants.
  • Acquire an understanding of the creation of multi-language documents across brands, and the ability to differentiate between these languages, and knowledge of language specific idiosyncrasies.
  • Collaborate with Artwork Managers to manage the identification and storage of all necessary data elements for copy sheet creation.
  • Help support SOPs to ensure copy stored is accurate and up to date.
  • Maintain an ongoing list regarding issues with user experience of the system, to contribute to upcoming software enhancements.
Leadership
  • Manages the team's everyday interactions with all stakeholders, from translation vendors, local market contacts and Artwork management team.
  • Provides regular updates to team ED.
  • Manages all ongoing regulatory copy change projects in collaboration with ED.
Qualifications The ideal candidate has the willingness to acquire an in-depth working knowledge of Esko's Content Managing Platform (CMP). They must possess outstanding data management skills, as well as being highly organized, and extremely detail oriented. This person will be expected to function collaboratively with a wide range of key stakeholders, and therefore must possess excellent interpersonal skills. - 5+ years experience in some combination of project management, data management, translations. - Extremely detail oriented. - Must possess a better-than-average working knowledge of the Mac Microsoft Office suite, specifically Word and Excel, to create spreadsheets, and troubleshoot non-Romance font issues within Word. - Knowledge of all digital file formats and their best-practice applications. - Excellent interpersonal skills. Ability to communicate both verbally and in writing, across regions and functions. - Superior organizational skills to handle the details of several projects simultaneously, with the ability to juggle pressing priorities with ease. - Knowledge of Adobe applications - especially InDesign - used for the automated art creation process a plus. Pay Range: The anticipated base salary range for this position is $85,000.00 to $139,600.00 . Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company. Equal Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]. Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed. Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.
Posted 2026-05-18

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