Director, Client Leadership

Publicis CoLab
New York, NY
Company Description

Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at

Overview

We are seeking a Director, Client Leadership to work from one of our hub locations. This position is responsible for developing in-depth knowledge and strong relationships, working closely with internal and external teams, leading the annual planning process, developing Shopper Marketing strategies for assigned brands/retailers and leading growth of assigned businesses.

Primary Responsibilities

  • Provide thought leadership, impacting/contributing to client’s way of doing business with their key retailer on an ongoing basis
  • Act as a change agent/impact player from both an internal and external perspective - contributing to both client and agency performance
  • Expand assigned business through identification of growth opportunities within your retailer or class of trade
  • Manage client relationships at the retail level to include shopper marketers, retail media, sales and insights teams.
  • Demonstrate financial responsibility related to client scope of work, scope management and staffing needs.
  • Build strong relationships with both client and retailer while working closely with cross-functional teams including consumer marketing, trade development, operations, merchandising, and category managers, directors and buyers
  • Understand how an agency works and embracing the tools and continually learning about our ways of working

Skill Sets Required

  • Bachelor’s degree in advertising, marketing, business, or related field
  • Minimum of 10 years of marketing or advertising experience, preferably with a retailer or retail team.
  • Dynamic personality able to effectively engage and influence a variety of audiences
  • A wealth of industry knowledge including current trends, consumer packaged goods and retailer information, and business philosophies
  • Motivational leadership, inspiring team to deliver top performance every day against assigned business
  • Strategic thinking in the development of Shopper Marketing programs and management of day to day business
  • Sound decision making skills
  • Passion about business and dissatisfaction with status quo - always thinking of ways to improve/grow assigned client/business
  • Strong listening skills and attention to detail
  • Excellent verbal, written, presentation and interpersonal skills
  • Desire to dig in and do what’s needed to get the job done right.
  • Some travel is required

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

Compensation Range: $150,000 - $170,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

All your information will be kept confidential according to EEO guidelines.
Posted 2026-01-09

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