Custodial Operations Leader (QUEENSBURY)

Great Escape and Great Escape Lodge
Queensbury, NY
Overview:

Summary:

We are seeking energetic, hard-working and dedicated individual to join our Housekeeping team as a Supervisor.

What You Will Be Doing

  • Coordinates work activities among departments
  • Inventories stock to ensure adequate supplies
  • Evaluates records to forecast department personnel requirements
  • Makes recommendations to improve service and ensure more efficient operation
  • Increase revenue and control labor and other costs
  • Attend and participate in weekly departmental staff meetings
  • Establish standards for personnel performance and guest service
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action
Responsibilities:

Why work with us?

  • Benefit Offerings:
    • Insurance: Dental & Vision
    • Retirement Plan: 401k with company match
    • Holiday Pay on 11 designated company holidays

  • FREE admission to Great Escape and other Six Flags properties!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for friends & family!
  • Discounts on passes, food, and merchandise
  • Exclusive employee parties and events for you and your family
  • Pay Rate: $20.00/hr

How You Will Do It

  • Daily report processing of housekeeping locations
  • Perform other duties a requested by management
  • Inspects all vacant rooms
  • Reports to the housekeeping Manager of any damages or maintenance work on a timely basis
  • Oversees Housekeeping and Laundry staff ensure cleanliness and timeliness of cleaning guest rooms
  • Update room status to manager periodically throughout the day
  • Pickup lost and found items in rooms and gives them to the Housekeeping Office to be logged in Opera
  • Perform Housekeeping or Laundry duties as needed
  • Resolve guest concerns, quickly, professionally, and effectively

Qualifications:

What You Will Need

  • Up to 6 months of experience in a Housekeeping department or related field
  • Supervisory experience is not required, but preferred
  • Exceptional work ethic, attendance, and attention to detail
  • Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, push/pull and reach above shoulder level
  • Must be able to carry and lift up to 25 lbs
  • Must be able to work nights, weekends, holidays, and other shifts as necessary
Posted 2026-03-15

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