SENIOR MEDICAID INTERVIEWER

SENIOR MEDICAID INTERVIEWER Location Bronx, NY (Parkchester area) :

Responsible for performing a variety of clerical functions which include but are not limited to; Registration, Insurance Verification, Money Collection, Collection of Documentation, Submission of Medicaid Applications to HRA/NYS DOH Portal and Financial Aid Applications so as to ensure the efficient operation of the various departments within RCO.. Responsible for billing accounts once insurance information has been secured, while maintaining all Customer Service and departmental Guidelines. Assisting all patients with billing review and collecting payments and/or set up payment plan an/or provide patient estimates as needed.

Education/skills:

High School Diploma or GED required. College course work preferred, and experience in collection and/or insurance verification. Must be experienced in providing excellent customer service and problem escalation/resolution in high volume atmosphere. Candidates must have strong communication skills, both verbal and written, with excellent telephone and face to face communication. Must be able to work independently and get along with others. Must successfully pass pre-hire assessments; Math, grammar/vocabulary & customer service with a score of 80% or above.

Department: Health Service Receivables Bargaining Unit: 1199 Campus: EINSTEIN Employment Status: Temporary Full-Time Address: 1825 EASTCHESTER RD Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 217085 Salary Range/Pay Rate: $29.48

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