Program Manager Microentrepreneur

VETERANS ARE ENCOURAGED TO APPLY

Responsibilities:

• The Program Manager has lead responsibility for all aspects of Arivas program services in the

assigned project. The Program Managers responsibilities include, but are not limited to:

Program Leadership:

• Manage and supervise business development and financial counseling projects.
• Design and implement new and existing programs, including workshop and curriculum development.
• Lead business development workshops and provide individual consultations.
• Monitor performance to ensure projects are on target with project goals, aligned with

Arivas mission and strategy, and compliant with funder, regulatory, and internal requirements.

Community Outreach & Partnership Development:

• Conduct active community outreach and canvassing to identify and recruit program participants.
• Engage directly with residents, business owners, and entrepreneurs in targeted Bronx neighborhoods.
• Develop and maintain partnerships with public, private, and community service providers.
• Build relationships with residents, financial institutions, and community-based organizations.
• Integrate programs with Ariva's free tax preparation services.

Team Management & Operations:

• Recruit, train, and supervise program staff.
• Participate in budget development, monitoring, and reporting.
• Oversee contract management and generate internal and external reports.
• Ensure all projects meet funder, regulatory, and internal requirements.

Core Competencies:

• Minimum three years of experience working with entrepreneurs and small businesses

through counseling, consulting, business operations, community development teaching/training, or running your own business.

• At least one year of experience in supervision, project management, team coordination, or

program leadership roles.

• Experience in small business start-up and development counseling and in employer education.
• Strong project management skills: ability to simultaneously manage multiple projects with

varying goals, requirements, and timelines.

• Strong networking and outreach skills with ability to engage community members and

recruit program participants.

• Experience with community canvassing, street outreach, or similar client acquisition activities.
• Fluency in Spanish and English required to serve community members in their preferred language.
• A demonstrated commitment to and experience working with low-income people and in low-income

communities. In addition to the above competencies, any of the additional skills and experience listed below are highly desirable:

• Bachelors degree in a related field.
• Contract management experience.
• Experience in financial counseling and adult education projects, and familiarity with

consumer banking products.

• Familiarity with Salesforce.

Interested applicants should email their resume and cover letter to Melissa Toonkel at [email protected]