Solutions Architect

Company description

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

Ideas are the easy part; the "how" is where the magic happens. As a Solutions Architect at Razorfish, you are the master of the blueprint-designing the technical nervous systems that turn creative ambition into high-scale global reality.

At Razorfish, we don't just "deploy software"; we build Connected CRM and Commerce engines that drive meaningful human interaction. Your mission is to translate high-level marketing visions into precise, bulletproof technical specs. You are the critical link between the strategic roadmap and the final build, ensuring that every piece of the tech stack-from the storefront to the database-works in flawless harmony.

Responsibilities

• The Master Planner: You will lead the deep-dive discovery sessions that turn "we want this" into "here is how it works." You are responsible for developing the Technology and Systems Blueprints that map existing business workflows into detailed technical requirements, implementation guides, and complex integration plans.

• The Collaborative Specialist: You don't work in a vacuum. You will partner closely with Enterprise Architects and key marketing stakeholders to validate that your solution doesn't just work-it fits. You ensure every design choice aligns with the broader enterprise architecture, adheres to strict global governance, and champions Consumer Trust and data privacy policies.

• The Scope Navigator: In the fast-moving agency world, the only constant is change. You will act as a technical advisor to client executives, managing expectations when marketing strategies shift. You are the voice of reason who assesses how changes in scope ripple through timelines, implementation efforts, and long-term operational costs, ensuring the project stays on the rails without sacrificing quality.

• Systems Orchestration: You will design the "pipes" of the ecosystem, specializing in the integration of MarTech and Commerce stacks (Salesforce, Adobe, etc.), API-first architectures, and headless commerce solutions.

Qualifications

• The Technical Craftsperson: You have a deep understanding of the modern digital stack. Whether it's Salesforce (Commerce/Marketing Clouds), Adobe Experience Cloud, or headless engines like commercetools, you know the configurations, the limitations, and the workarounds.

• The Blueprint Expert: You are a master of Data Modeling, API Design (REST/GraphQL), and Systems Integration. You can document a complex system flow so clearly that a developer knows exactly what to build and a CMO understands exactly what they're buying.

• The Executive Diplomat: You possess the "Agency Grit" and executive presence to sit across from a client VP and explain why a change in marketing strategy requires a recalibration of the technical timeline. You are a negotiator who finds the path forward when business goals and technical constraints collide.

• Privacy-First Mindset: You are well-versed in the "Trust Economy." You understand how to architect for GDPR, CCPA, and Zero-Party Data environments while still delivering high-performance personalization.

• Experience: 8+ years in software architecture or technical consulting, with a focus on large-scale CRM, Loyalty, or Commerce transformations.

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $180,215.00 - $299,637.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/1/2026.