HR MANAGER (ONSITE) - NEW YORK, NY

Position Title: HR MANAGER (ONSITE) - NEW YORK, NY

Salary: $80000 - $90000 / year

Other Forms of Compensation: Bonus Eligibility

Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.

Job Summary

The HR Manager serves as a true partner and advisor, fostering and maintaining employee relationships while ensuring compliance and consistency in daily HR operations. Supporting over 300 employees in an onsite role, this position provides expert guidance to both hourly team members and managers, addressing questions related to performance, coaching, benefits, and training, among others. As a supportive resource, the HR Manager plays a key role in creating a culture of care, respect, and collaboration while delivering tailored solutions that align with the organization’s goals and values. The position reports into the HR Director.

This role requires expertise in HR procedures, and best practices. The HR Manager must handle sensitive information with the utmost confidentiality, think creatively to improve processes, and proactively facilitate communication and information sharing.

Key Responsibilities

Employee Relations

• Provide expert guidance on HR policies, processes, and conditions of employment to managers and employees.
• Lead investigations and develop fair, compliant resolutions that reflect a culture of care.
• Act as a resource for workers’ compensation, ADA accommodations, LOA guidance, benefits, among others.
• Establish and maintain an effective offboarding system, including conducting exit interviews.
• Maintain and enforce compliance with local laws and company guidelines consistently.

Onboarding

• Facilitate the onboarding process for new hires to ensure a smooth transition into the organization.
• Create a welcoming and supportive environment, providing resources and information to help new team members feel acquainted and valued.
• Conduct orientation sessions to familiarize new hires with company policies, procedures, culture, and expectations.
• Coordinate building access, including the distribution of keys for new employees.

Employee Engagement

• Cultivate a culture of care, respect, and value among employees and management.
• Proactively identify and implement HR policy, benefit, and process improvements to enhance motivation and retention.
• Develop site-specific retention plans to reduce turnover and drive Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives.
• This role may be required to support other projects and business units as needed.

Talent Management

• Partner with the Management team on coaching, personal development plans, performance reviews, and stay interviews.
• Leverage Compass Group’s in-house learning and development (L&D) programs to retain and develop talent.
• Maintain professional knowledge by attending workshops, reviewing publications, and building professional networks.

Operations, HRIS Systems, and Data

• Train managers on Compass Group HR systems and explore opportunities to streamline administrative tasks through HRIS technologies.
• Ensure legal compliance with federal and state requirements, conducting investigations and maintaining records as needed.
• Analyze employee data and prepare reports for strategic goal tracking as needed.
• Partner with Risk Management and RA Safety Champion to support safety training initiatives.

Qualifications and Requirements

• Bachelor’s degree or equivalent work experience.
• 3-5 years of HR manager experience, preferably in the hospitality industry.
• Bilingual (Spanish-English) strongly preferred.
• PHR or SHRM-CP certification strongly preferred.
• Proven expertise in workers’ compensation processes, ADA accommodations, and LOA management.
• Demonstrated ability to guide investigations and develop fair, compliant solutions handled with care.
• Ability to collaborate with multiple stakeholders and leaders across functions, fostering a culture of care and respect.
• Strong organizational skills with a passion for process improvement and driving efficiency.
• Commitment to maintaining confidentiality and handling sensitive information with professionalism.
• Excellent communication and training skills, with the ability to guide individuals and small groups.
• Exceptional attention to detail and ability to perform under pressure.

Apply to Union Square Events today!

Union Square Events is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Union Square Events are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Applications are accepted on an ongoing basis.

Union Square Events maintains a drug-free workplace.