Senior Product Manager

This Role

As a Senior Product Manager at Norm Ai, you'll own a key product area within our AI-driven compliance platform that's transforming how Legal and Compliance teams operate. This is a unique opportunity to join a high-growth startup during a pivotal expansion phase, working directly with the Head of Product and other company leaders to shape both your product area and our PM function. You'll work directly with enterprise clients and Norm Legal Engineers to understand their needs, define what we build, and drive features from concept through launch.

This is a highly visible, hands-on role where you'll help build processes while shipping product and owning strategy for your product area. You'll need to thrive in ambiguity, create structure where none exists, and be comfortable being a key PM voice in critical decisions.

What You'll Do

• Own a product area end-to-end : Take full ownership of your designated product area, whether it's part of our core, client-facing compliance workflow platform, our internal Legal Engineering Automation Platform that powers our AI outputs, or new platform use cases.

• Be the voice of product : Represent product perspective in internal meetings and in meetings with enterprise clients.

• Work directly with enterprise clients : Bring a customer-obsessed mindset and build relationships with Compliance teams at major enterprises in regulated industries to deeply understand their workflows and pain points.

• Drive product decisions end-to-end : Determine what to build at both the strategic and feature level, then partner with Engineering, Design, Legal Engineering or Client Engagement to ship high-quality solutions

• Navigate enterprise complexity : Balance customization requests from individual clients against platform scalability.

• Shape our AI capabilities : Work closely with our AI team to determine how to best leverage AI for compliance workflows, ensuring we deliver powerful and trustworthy features

• Define and track success : Build our analytics infrastructure and establish metrics for adoption, engagement, and business impact

• Define product management : Working with the Head of Product, you’ll help establish product processes, frameworks, and best practices while shipping product.

Skills & Experience - Core

• 5+ years of product management experience , with significant experience building complex workflow products, preferably in regulated industries.

• Proven enterprise PM expertise : You've successfully shipped products for large enterprise customers and understand how to navigate complex sales cycles, implementations, and stakeholder management

• Comfortable building from scratch : You've established processes in ambiguous environments and can create structure without heavy guidance. You don't need existing frameworks to be effective

• AI product experience : You've worked on AI-powered products and can collaborate effectively with engineers, understanding both the possibilities and limitations of AI in enterprise contexts

• Strong technical fluency : Ability to go deep on technical discussions, make informed architecture decisions, and earn credibility with engineering teams

• Data-driven decision making : Track record of using analytics and customer research to drive product decisions and measure success

• Exceptional communication : Ability to influence stakeholders, align cross-functional teams, and translate complex requirements into clear product direction

Skills & Experience - Pluses

• Professional software engineering experience and/or Computer Science degree

• Experience being a first or early PM at a startup - you've built PM processes from scratch before

• Experience with LLMs in production

• Background in legal tech, compliance, or other regulated industries

• Series B startup experience where you've scaled products from early adopters to broader market

What Success Looks Like

30 days

You've met with key clients, understood our product and roadmap, and begun digging deep into your product area. You're actively contributing to sprint planning and product decisions while identifying gaps in our product development approach.

90 days

You own the product roadmap for your product area and have shipped meaningful improvements. You've established core processes (prioritization frameworks, customer feedback loops, etc) and clients recognize you as their advocate. The company relies on you as the product voice.

120 days

You're driving major product initiatives while the PM processes you've built are running smoothly. You've successfully balanced client requests with platform development, established clear metrics, and the business is seeing measurable impact from your product decisions. You're a trusted strategic partner to leadership.

Comp and Benefits

$160,000 - $190,000 a year plus equity.

The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant.

We embrace a flexible hybrid model, typically in-office 3–4 days per week.

If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you.