Patient Care Specialist
Job Description
Job Description
Join the Thrivewell Family as a Patient Care Specialist!
Do you love helping people and making a difference in healthcare? Thrivewell Infusion is looking for compassionate, organized, and patient-focused individuals to join our Patient Care team. As a Patient Care Specialist, you will serve as a primary point of contact for patients throughout their infusion therapy journey, ensuring they receive exceptional service, clear communication, and a seamless experience from start to finish.
If you are passionate about patient care, enjoy building relationships, and thrive in a fast-paced healthcare environment, we would love to hear from you!
What You’ll Do:
• Serve as a dedicated point of contact for patients throughout the referral, scheduling, and treatment process.
• Keep patients informed of their treatment status, appointment details, and next steps.
• Assist patients with navigating the infusion process and answer non-clinical questions.
• Coordinate with internal clinical, pharmacy, and administrative teams to ensure a smooth patient experience.
• Provide exceptional customer service and support while maintaining patient confidentiality and compliance standards.
• Help identify and resolve patient concerns in a timely and professional manner.
• Work out of both our Manhattan locations.
Why Thrivewell?
• A supportive and collaborative work environment.
• Opportunities for growth and professional development.
• Competitive salary and benefits package.
• The opportunity to make a meaningful impact in patients’ lives every day.
Ready to make a difference? Apply today and become part of Thrivewell’s mission to deliver exceptional infusion care and an outstanding patient experience.
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