AI software engineer
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary AI Software Engineer Overview Mastercard’s AI Center of Excellence (AI COE) is seeking an AI Engineer to lead a team building production grade Agentic AI and traditional AI/ML solutions across the breadth of Mastercard’s business. You’ll lead the development of prototypes and evolve them into secure, compliant, highly available systems at global scale. This role is ideal for an engineer early in their career who’s eager to learn fast, ship meaningful features, and grow under the mentorship of senior engineers in a regulated environment. The Role As a key contributor to our AI and ML initiatives, you will:- Contribute to well-defined prototype efforts and deliver production-ready features with high-quality code, tests, and CI/CD practices.
- Build core components for Agentic AI systems including RAG, embeddings, vector search, and tool/function calling, with guidance from senior engineers.
- Enhance model evaluation frameworks (offline/online, golden sets, HIL), monitor key metrics (quality, latency, cost, safety), and drive data-informed improvements.
- Collaborate on data ingestion, contracts, and catalog usage, ensuring compliance with privacy and access policies.
- Implement observability tools, guardrails, and cost controls; follow secure coding and Responsible AI practices for safety and auditability.
- Work cross-functionally with product, design, and platform teams; contribute to agile processes, documentation, and peer reviews.
- BS/MS in Computer Science, Data Science, or equivalent practical experience.
- Proficient in Python, REST, SQL, Git, Docker, and CI/CD workflows.
- Familiarity with LLMs, prompting, embeddings, RAG, and ML tools like PyTorch/TensorFlow.
- Exposure to major cloud platforms (Azure, AWS, GCP), data lakes/warehouses, and event-driven systems (e.g., Spark, Kafka).
- Strong coding practices, iterative development mindset, and clear written/verbal communication.
- Professional hands-on experience building services, ML features, or GenAI applications.
- Hands-on with Agentic AI frameworks, prompt management, and evaluation tooling.
- Understanding of Responsible AI and safety/guardrail systems.
- Knowledge of Cloudera AI, Databricks, Spark, Delta/Unity Catalog, or similar stacks.
- Portfolio of open-source contributions, hackathons, or published work.
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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