Bloomingdale's Senior Director, Talent Development & Performance

Bloomingdale's
Long Island City, NY
About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview

The Senior Director Talent Development & Performance is responsible for the strategy, implementation and impact of the continuous improvement and performance of all Bloomingdale's colleagues. As a business partner to both Store and Central leadership, this individual will create a comprehensive, integrated enterprise-wide talent strategy and execute processes that attract top talent, retain high performers, and offer ongoing development for all at Bloomingdale's. The Senior Director Talent Development & Performance will build organizational capability and capacity; strategically shaping the future of Bloomingdale's and creating a positive business impact through the effective utilization of our workforce.

Sets overall Talent Development and Performance Strategies for Bloomingdale's key talent initiatives:
  • Development: College Programs, Ongoing Development Hourly & Professional, Onboarding, HIPO Programs, BLT Enrichment
  • Talent Performance: Talent Review & Succession Planning, Annual Performance (Goal Setting, LDR, Review Boards, Annual), Check-ins, PTG and Spot Bonus
  • Culture Pulse Survey: Communication strategy, analysis, and response strategy
Essential Functions
  • Create and drive strategy and framework for talent performance and development across all areas of the business.
  • Develop talent and succession planning processes that identify Top Talent for customized development, ensures ready now successors for critical roles.
  • Develop and manage the processes for defining and ensuring a strong, diverse internal bench of ready candidates for key roles in partnership with HR Business Partners and Talent Acquisition teams.
  • Plan & facilitate robust talent reviews that yield alignment on Top Talent development, succession & external acquisition needs.
  • Ensure talent strategies address current and anticipated skill gaps in alignment and integrated with other talent and business initiatives.
  • Establish collaborative relationships with business leaders and other support functions ensuring effective cross functional partnerships to deliver efficient and meaningful talent strategies.
  • Define the impact of Talent Development programs across Bloomingdale's, establish key metrics to assess value and impact.
  • Lead a team that builds an organizational commitment to talent and leadership development initiatives by demonstrating the delivered value of the investment in the development of employees.
  • Proactively and effectively address components of workplace culture that impede organizational and individual effectiveness in a manner consistent with the organization's values.
Qualifications
  • Education/Experience: Bachelor's degree required with 10-15+ years of HR and 5-10 years of Business Unit experience or Masters with 10-15+ years of experience preferred.
  • Communication Skill: Excellent written and verbal communication skills. Ability to read, write and interpret instructional documents such as reports and procedure manuals.
  • Reasoning Ability: Strong critical thinker with a strategic mindset. Proven ability to put in place multifaceted HR strategies that support and drive business outcomes.
  • Physical Demands: This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.
  • Other Skills: Strong leadership profile, business acumen and client support orientation. A proven influencer with experience in organizational design and effectiveness.
  • Work Hours: Ability to work a flexible schedule based on department and company needs. Regular, dependable attendance and punctuality.

This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
Posted 2026-05-15

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