Specialist

As a Senior Specialist in Onboarding you will be responsible for running the global onboarding program for SDRs joining Navan.. You will own the delivery of the onboarding program in partnership with SDR Field Enablement, SDR Leadership and subject matter experts. You will measure the program's ongoing effectiveness and impact on ramping KPIs, using that data to make recommendations and implement changes to content and design as needed.

What You’ll Do

• Onboarding Program Development: run and continually optimize structured onboarding programs to ensure new hires are set up for success.
• Training & Facilitation: Conduct live and virtual onboarding sessions, ensuring engagement and knowledge retention.
• Cross-Functional Collaboration: Work closely with HR, Sales and SDR Field Enablement teams to align onboarding content with SDR leadership goals.
• Performance Measurement: Track and measure onboarding effectiveness through feedback and performance data around 3 month ramping target, first 6 months quota attainment and 6 month SDR attrition numbers.
• Process & Resource Optimization: Continuously refine onboarding materials, ensuring relevance and accessibility for new employees.
  
  

What We’re Looking For

• 2+ years of experience in productivity, enablement, or a related GTM role.
• SDR experience preferred.
• Proven ability to execute projects with minimal supervision.
• Experience collaborating with cross-functional teams.
• Stakeholder Collaboration: Work closely with HR, SDR Leadership and Enablement teams to align onboarding with business needs.
  
  

Competencies & Technical Expertise

• Clear Communication: Effectively deliver engaging training sessions and create comprehensive onboarding content.
• Project & Program Management: Manage multiple onboarding initiatives, ensuring timely execution and quality.
• Data-Driven Mindset: Analyze onboarding effectiveness using key performance metrics and feedback loops.
• Learning & Development Expertise: Knowledge of adult learning principles and instructional design methodologies.
• Technical Proficiency: Proficiency in content and learning management systems (CMS & LMS), Google Suite, and virtual training tools.
• As a global role it will involve frequent international travel
  
  

Why Join Navan

• Be part of a fast-growing company transforming business operations.
• Work in a high-impact role that directly influences business performance.
• Opportunities for career growth and professional development.
• Competitive compensation, benefits, and an innovative team culture.
  
  

Internal Leveling Guidance

A senior specialist working on mid-level complexity projects requiring analysis of variable factors and functional impact. Executes initiatives, collaborates cross-functionally, and refines productivity strategies to drive measurable improvements. Responsible for tracking key performance indicators (KPIs) and optimizing programs for efficiency.

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

Pay Range

$72,000—$120,000 USD

Navan About Us

Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.

Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. Valued at $9.2B, Navan is well-positioned for continued growth as it continues its takeover of the travel and expense market.

In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay — the latter of which remains a standalone brand.

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation. All voices are valued here and you’ll have the resources, tools, and training you’ll need to do the best work of your life.

Our Benefits

Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends, and even pet insurance.

Workplace Policy

Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].

Candidate Privacy Notice

Please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".