Internal Investigator 1 (Justice Center)

New York State Justice Center for the Protection of People with Special Needs
Schenectady, NY
Duties Description

Duties Description: The Internal Investigator 1 Justice Center (hourly) will perform the following duties:

  • Perform pre-adjudication investigations and assist other investigators. Trace, interview, and subpoena witnesses, victims, and suspects in civil cases; obtain statements, documents and related evidence remotely for use in court.
  • Conduct remote investigations of a wide variety of civil complaints, including such areas as: allegations of abuse and/or neglect, and death investigations.
  • Write narrative reports to effectively communicate the results of investigations to appropriate parties.
  • Coordinate the appearance of witnesses at adjudication proceedings and explain procedures to them.
  • Testify in adjudication proceedings concerning evidence gathered in investigations.
  • Identify serious systemic issues and contributing factors to an incident and make appropriate internal notifications.
  • Serve civil process documents; make recommendations regarding case disposition.
  • Operate computers, photographic and recording equipment, and other related investigative equipment and resources.
  • Work within a statewide case management system to record, track, and update pertinent case information.
  • Perform duties both independently and in a team setting with internal and external business units.

Minimum Qualifications

Non-competitive: four years* of investigative experience** and satisfactory completion of a two-year traineeship (Successful completion of a two-year traineeship leads to appointment as an Internal Investigator 1, SG-18.)

OR

six years* of investigative experience** for appointment to full-level Internal Investigator 1 Justice Center, SG-18.

  • Substitution: an associate’s degree may substitute for two years of investigative experience**; or a bachelor’s degree may substitute for four years of investigative experience**.
  • Investigative experience is defined as independent investigative experience and includes the following activities: interviewing and interrogating witnesses; collecting and analyzing data and evidence; writing and summarizing case narratives; and testifying at administrative hearings and criminal proceedings.

Types of qualifying investigative experience:

Experience as police detective, licensed and registered private investigator, federal investigator, state investigator, municipal investigator, child protective services investigator, in an investigative position involving trial preparations and detailed reports, or investigations within a branch of the Armed Services.

Non-qualifying investigative experience includes but may not be limited to:

Routine police patrol work, traffic enforcement, building surveillance, tax collection, collection of delinquent accounts, skip tracing, credit checking, auditing, employment interviewing, hotel or store detective, correction officer, guard, inspector or security related positions, or any other position which does not involve the level of law enforcement investigative, or field investigation described above.

Preferred Qualifications:

Experience in the direct provision of services which may include the care, review, investigation, assessment, treatment, or case planning for person(s) in facilities or programs covered by the Protection of People with Special Needs Act of 2012, which includes facilities or providers providing care to vulnerable persons within the State Oversight Agencies (SOA). The SOA agencies include the NYS Office of Mental Health, NYS Office for People with Developmental Disabilities, NYS Office of Addiction Services and Supports, NYS Office of Children and Family Services, NYS Department of Health, and NYS Education Department.

Additional Comments

Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies.

We offer a comprehensive benefits package, including:

  • Holiday & Paid Time Off
  • Public Service Loan Forgiveness (PSLF)
  • Pension from New York State Employees’ Retirement System
  • Affordable Health Care options
  • Family dental and vision benefits at no additional cost
  • NYS Deferred Compensation plan
  • Access to NY 529 College Savings Program

Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.

NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.

The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at [email protected]
Posted 2026-04-03

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