Contract Trade Support Analyst

Contract Trade Support Analyst

Job Overview

Location: New York, NY (Onsite)

Employment Type: CTC, W2, Full-Time, 1099

Candidate Pay Rate: $87

Experience: 5+ years, Submission Deadline 8/5/2026

About the Role

• Certec is seeking a Contract Trade Support Analyst to provide front‑office technology support on the New York trading floor.
• The analyst will ensure trading platform stability, address compliance‑driven inquiries, and translate trader business requirements into clear functional specifications.

Responsibilities

• Provide direct front office technology support to Equities traders, middle office users, and Compliance teams on the trading floor.
• Monitor trading platforms and FIX network connectivity to ensure system stability and availability.
• Diagnose and resolve real‑time trading issues, including detailed investigation of compliance‑related inquiries.
• Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management.
• Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency.
• Translate business requirements into functional specifications for vendor and internal development teams.
• Share end‑to‑end business workflows with Support and QA teams to strengthen regression testing and operational readiness.
• Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation.

Required Qualifications

• Over 5 years of experience supporting mission‑critical front‑office trading applications within Equities (U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, Convertible Bonds).
• Strong understanding of high‑touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, CTM flows, and scheduler systems such as Tidal.
• Proven experience handling regulatory and compliance requests, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
• Proficiency with SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting.
• Demonstrated ability to build effective relationships across front office, middle office, and control functions.
• Excellent written and verbal communication skills with the ability to convey complex technical issues to non‑technical stakeholders.
• Strong analytical, problem‑solving, and attention‑to‑detail skills in a fast‑paced, high‑pressure trading environment.

Preferred Qualifications

• Experience with scripting and automation tools.
• Additional certifications or licenses related to financial technology or compliance.
• Familiarity with other trading platforms or market data providers beyond those listed.

Required Skills & Technologies

Primary Skills

• Equities trading support
• FIX protocol
• OMS platforms
• IOI processing
• market data
• CTM flows
• Tidal scheduler
• Reg NMS
• Reg SHO
• CAT
• ACT
• ORF
• TRACE
• SQL
• JIRA
• Excel
• scripting and automation tools
• front office trading applications support
• high touch trading workflows

Secondary Skills

• scripting and automation tools

How to Apply

To apply for this exciting opportunity, please contact:

Recruiter Contact: [email protected]

1. Update Your Resume: Please add any missing skills or certifications that align with the role.
2. Apply Online: Click the "Apply" button at the end of the job description and complete the required details.
3. Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder (GC-EAD), please include your work authorization details.
4. Confirmation: Once submitted, reply to this email to let me know. I'll review your updated materials and, if there's a match, schedule a video interview to discuss further.

We appreciate your time and interest in this opportunity. Our team will review your application carefully and respond promptly.