External Communications Manager Vice President

Job Description

We’re seeking an experienced external communications professional to join J.P. Morgan’s Commercial Banking Communications team. This role leads media relations for the Innovation Economy and Specialized Industries businesses, shaping external narratives, elevating executive visibility and protecting the firm’s reputation in fast-moving sectors.

As an External Communications Manager Vice President within Commercial Banking you will advise senior business leaders, translating complex topics into clear communications strategies. The role requires strong media instincts, excellent writing and sound judgment, with a focus on building relationships with reporters covering technology, life sciences, startups, venture capital, finance and commercial banking. In addition, you will manage proactive and reactive media engagement, develop communications strategies aligned with business priorities and partner with colleagues across Communications, Marketing, Events, Business Management, Legal, Compliance, Risk and the business for coordinated execution.

Job responsibilities

• Develop and execute external communications strategies for Commercial Banking, focusing on Innovation Economy and Specialized Industries; build and maintain relationships with key reporters covering technology, life sciences, startups, venture capital, finance and related sectors.
• Advise senior executives and business partners on media engagement, executive positioning, reputation management and external visibility; lead proactive media campaigns tied to business priorities, client insights, product launches, market trends and thought leadership.
• Manage reactive media inquiries, including sensitive issues and reputational matters, providing clear counsel and sound judgment.
• Identify opportunities to elevate executives and subject matter experts through interviews, conferences and speaking engagements.
• Prepare executives for internal and external media and speaking engagements, including messaging, briefing materials and media training.
• Manage logistics and follow-up for media interviews and background conversations.
• Handle approvals, disclosures and compliance processes for public appearances and media activity.
• Support social media amplification following events and engagements.
• Partner with internal stakeholders to ensure communications are aligned and meet firm standards.
• Monitor media coverage, industry trends and competitive activity to identify risks, opportunities and actionable insights.
• Measure and report on communications outcomes and media impact, using data to inform strategy.

Required qualifications, capabilities, and skills:

• 7+ years of agency or in-house experience in external communications, media relations or corporate communications.
• Proven experience developing relationships with reporters covering technology, life sciences, startups, venture capital, finance and banking.
• Strong understanding of commercial banking, financial services and the startup and venture ecosystem.
• Excellent writing and editing skills, with the ability to simplify complex topics for external audiences.
• Sound judgment and experience advising senior executives on media and communications strategy.
• Experience managing proactive media campaigns, reactive inquiries and sensitive issues.
• Ability to work effectively with senior leaders, business partners and colleagues across a matrixed organization.
• Strong project management and organizational skills, able to manage multiple priorities in a fast-paced environment.
• Analytical and strategic approach to problem solving, with the ability to identify risks and practical solutions.
• Attention to detail and commitment to accuracy.
• Ability to assess risk, exercise sound judgment and uphold compliance and firm standards.

Preferred qualifications, capabilities, and skills:

• Bachelor’s degree in Communications, Public Relations, Journalism, Business, Finance or a related field.
• Experience supporting commercial banking, investment banking, financial services or regulated businesses.
• Understanding of the Innovation Economy, including startups, venture capital, technology and life sciences.
• Experience supporting banking, financial services, technology or professional services clients, in-house or at an agency; comfort using media monitoring, analytics and reporting tools such as Muck Rack, TVEyes, Meltwater, Business Wire or similar platforms.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.