American Girl NY Host (permptu)

The Opportunity:  The Part Time Under Host is located at the AG Retail Flagship New York location and reports directly to the  Café Manager. This position is responsible for greeting and seating restaurant guests managing reservations and working with the restaurant team.  If you thrive in a high-pressure fast-paced environment and can handle challenging service situations with sound judgment and a positive professional demeanor we want to hear from you.

What Your Impact Will Be: 

• Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists while maximizing seating capacity.
• Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
• Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting music and table placement.
• Communicates accurate dining room and party room setup along with special requests and birthday information to the restaurant team.
• Shares information on the store and restaurant events with guests.
• Utilizes Zomato reservation and InfoGenesis register systems along with Microsoft Office to perform job functions.
• Initiates training opportunities with restaurant staff.
• Assists restaurant staff as needed in providing an outstanding dining experience.

Qualifications :

What Were Looking For: 

• Experience as a restaurant host hotel concierge or related customer service position preferred.
• Computer skills including restaurant reservation and POS systems Microsoft Word Excel and Outlook and use of basic office equipment (copiers/fax) preferred.
• Experience working with children preferred.
• Must be able to work a flexible schedule including nights weekends and holidays.

The hourly position is offered at $19.00 hour and based on skills and experience. 

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

American Girl is subsidiary of Mattel a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:  Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:  At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:  We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel Inc. (NASDAQ:MAT ) a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in more than 195 countries in collaboration with the worlds leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work and as one of Fast Companys Best Workplaces for Innovators in 2022.

Visit us at is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans military spouses individuals with disabilities and those of all sexual orientations and gender identities.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights

Remote Work :

No

Employment Type :

Part-time