Clerical Professionals

Seeking customer service oriented professionals for various roles throughout the dealership such as Greeters, Receptionists, Cashiers and File Clerks

Job Responsibilities include but are not limited to:

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Greets customers at the cashier window in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
• Answers customer questions about service performed or products purchased or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Provides clerical and secretarial assistance to departments as needed.
• Maintains a professional appearance.
• Other tasks as assigned.

We offer tremendous growth and a comprehensive benefits package including:

• Paid Time Off
• UHC Oxford
• Guardian Dental
• Paid Holidays
• Continuous Professional Growth and Development
• Job Type: Full-time