Events Sales Manager

Event Sales Manager

Reports to: General Manager / Operations Manager

Position Summary:

The ideal candidate for this position will be a creative, self motivated, ambitious person who enjoys a challenge; in this case, the challenge being to do whatever is necessary to bring our banquet facility to the next level. The primary role of a person in this position is to promote and sell venue space, along with food and beverages, for all types of special events. He or she usually has extensive experience in planning parties, like wedding celebrations, awards banquets, fundraising galas, and other social and corporate functions.

A catering sales manager does not just sell food, beverages, and space for an event -- he or she sells an experience.

About Us:

The Royal Regency Hotel is a family-owned and operated boutique hotel in Yonkers, New York. Our mission is to cultivate an atmosphere that is warm, engaging and fun, allowing our guests to create their own distinctive memories.

As a Greek-American family, we take great pride in our heritage. Greek art and architecture have inspired and influenced civilizations for thousands of years. We invented democracy, philosophy, history, theater, and the Olympics. However, perhaps our most self-defining concept is that of Filoxenia, or hospitality. Our greatest satisfaction comes from making our guests feel at home during their stay at the Royal Regency Hotel.

There is some flexibility in EXPERIENCE/EDUCATION for the right candidate.

KEY COMPETENCIES

Sales & Client Development: Actively pursue new business opportunities, focusing on weddings, corporate events, social gatherings, and high-volume catering clients.

Lead Conversion: Manage incoming leads efficiently, conduct site visits, and convert inquiries into contracted events.

Event Planning Collaboration: Work closely with clients to create custom catering packages, plan event logistics, and ensure seamless event execution in collaboration with the culinary and operations teams.

Contract Negotiation & Finalization : Develop tailored proposals, negotiate contracts, and finalize agreements that align with both client expectations and hotel policies.

Revenue Maximization: Meet and exceed sales goals by creating strategies that optimize profitability and manage event budgets effectively.

Cross-Departmental Coordination: Collaborate with the banquet, culinary, and operations teams to ensure all event details are executed to perfection, enhancing the overall guest experience.

Client Retention & Satisfaction: Foster long-term relationships with clients, ensuring repeat business and high levels of client satisfaction through follow-up and personalized attention.

RESPONSIBILITIES:

* Maintains a willingness to go beyond the call of duty in order to ensure task completion and guest satisfaction

*Aggressively seek new contacts and maintain working relationships with all civic and industry

organizations, corporate promotional contacts, and event and booking representatives.

*Remain current of national trends in the industry and local market changes to best serve the

facility.

*Establish and maintain relationships with industry influencers and key community and

strategic partners for maximum facility usage and exposure.

*Represent the facility at trade shows and community events when required.

*Conducts site tours/visits with potential clients

*Continuously research similar area facilities for competitively pricing, level of service, etc.

* Helps supervise the performance, attendance, attitudes, appearance and conduct of banquet team members

* Recommends discipline and/or termination when appropriate

* Conducts staff meetings as necessary

* Conducts function review with customer; adjusts specifications as necessary and follows up to ensure all details are correct

* Reviews Banquet Event Orders and communicates all pertinent information effectively to the banquet team as well as other department heads.

* Inspects scheduled areas/rooms, lighting, temperature, table set-up, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, proper layout, etc.

* Ensures that banquet space is set-up and service delivery is carried out according to guest expectations and BEO

* Assists the banquet captains with conducting pre-function meetings when necessary

* Provides prompt follow-up to all guest concerns

* Interacts with property staff in a professional manner, assisting other departments with necessary information

* Performs other related duties as necessary and/or assigned

SKILLS/REQUIREMENTS:

* Understanding written sentences and paragraphs in work related documents.

* The ability to listen and understand information and ideas presented through spoken words and sentences.

* The ability to add, subtract, multiply, or divide quickly and correctly.

* Using basic computer hardware and software and CRM (e.g., personal computers, Microsoft Office Suite, Internet browsers, etc.).

* Communicating effectively in writing as appropriate for the needs of the audience.

* Skilled at clearly conveying information and ideas

* Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

* Skilled at establishing courses of action for self and others to ensure work is completed efficiently.

* Ability to identify and understand issues, problems, and opportunities, using effective approaches for choosing a course of action or developing solutions

*This position requires evening and weekend work that may exceed 40 hours per week and the ability to work flexible hours, including evenings, weekends and holidays.

EXPERIENCE/EDUCATION:

* High school diploma or equivalent required

* Two or four year degree in field of choice preferred

* At 3 - 5 years catering/banquet experience required

* At least three years supervisory experience preferred

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]

Job Type: Full-time

Pay: From $70,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Catering: 1 year (Preferred)
• Banquet experience: 1 year (Required)
• Supervising experience: 1 year (Required)

Ability to Commute:

• Yonkers, NY 10710 (Required)

Work Location: In person