Moncler Retail Intern (6 Months)
- Provide day-to-day support for client events and CRM initiatives, including Energy Moments (Evite support, PPPE timeline, and ad-hoc requests).
- Monitor and execute Mini Moment requests from intake through completion.
- Support post-event reporting, ROI tracking, and recap preparation.
- Assist with invoice and purchase order (PO) creation, expense tracking, vendor research, and vendor management coordination.
- Provide ad-hoc support to Regional CRM Managers across the Americas.
- Support CRM-related needs for the Fifth Avenue flagship opening.
- Assist with administrative coordination, including PO reconciliation, expense tracking, vendor research, and vendor management support.
- Support new store opening operations through supply coordination, uniform allocation, and documentation management.
- Coordinate uniform allocations across store locations.
- Create, print, and distribute Moncler-branded "Hold," "Sold," and "Damage" signage for daily store use.
- Manage the regional champagne vendor relationship and coordinate onboarding of the new client water-delivery vendor.
- Compile, print, and frame the "Moncler Through the Years" photo series for the flagship.
- Research and vet florist and messenger vendors for the opening.
- Coordinate travel and logistics for Americas employees traveling in for set-up and the opening.
- Provide supply, collateral, and documentation support throughout the build-out and launch window.
- Respond to ad-hoc needs from the Fifth Avenue opening team as priorities evolve.
- Assist with Retail Training communications and content preparation, including newsletters and CC notes.
- Support the organization and logistics of the 5th Avenue induction program, coordinating training days and sessions across the induction timeline (e.g., Working Sessions, Master Classes, Formal Induction, and In-Store Drills).
- Maintain the training calendar, scheduling sessions, managing invitations, and tracking participation across the induction period.
- Coordinate external experts and training vendors for Master Classes and specialized sessions, including scheduling, logistics , and on-site support.
- Organize training materials and content, and coordinate room and space set- up for in-person sessions throughout the balance of the year.
- Help align training milestones with the broader 5th Avenue opening calendar and keep stakeholders informed of upcoming sessions.
- Consistently model Moncler's values, behaviors, and commitment to excellence.
- Foster strong partnerships across Retail, CRM, Training, and store teams to achieve shared objectives .
- Demonstrate professionalism, discretion, and sound judgment when representing the brand.
- Promote a culture of collaboration, accountability, and client-centricity.
- Uphold all company policies, procedures, and brand standards.
- Perform additional duties and responsibilities as assigned to support evolving business needs.
- Currently pursuing or recently graduated with a bachelor's degree in business, marketing, communications, fashion, or a related field, or an equivalent combination of education and relevant experience.
- Prior internship or work experience in retail, operations, events, hospitality, or administrative support preferred.
- Exposure to or strong interest in luxury retail and client experience.
- Experience with vendor coordination, event support, or administrative project work a plus.
- Exceptional organization and attention to detail, with the ability to manage multiple priorities under deadline.
- Strong proficiency with the Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook.
- Excellent written and verbal communication skills with a polished, professional demeanor.
- Proactive, resourceful, and comfortable with administrative and vendor-coordination work.
- Strong interpersonal skills and the ability to work effectively across diverse teams.
- Genuine interest in luxury retail, client experience, and the Moncler brand.
- Minimal local travel within the New York City area to support store locations, events, and the Fifth Avenue flagship set-up and opening.
- Initial Conversation: Talent Acquisition
- Hiring Manager: Omnichannel Operations Senior Manager
- Department Head: VP, Retail
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