PERSONNEL ASSISTANT II (HELPS)

Albany County, NY
Albany, NY

POSITION: Personnel Assistant II (HELPS) (in the Benefits unit)

DEPARTMENT: Department of Human Resources

SALARY: $50,726-$55,726

WORK LOCATION: 112 State Street, Albany, NY 12207

BENEFITS: Generous Paid Time-Off NYS Retirement System Work-Life Balance

Health, Dental, Vision and Hearing Tuition Reimbursement Public Service Loan Forgiveness

DESCRIPTION:
Processes benefits-related information to support payroll preparation, including data on employee appointments, separations, deductions, and corrections. Manag-

es enrollment, leave benefits, service authorizations, and retiree benefits for various health insurance programs. Serves as a lead worker in the implementation

and upgrade of benefits-related software systems. Inputs payroll deductions and benefits data into personnel databases or automated financial systems as need-

ed. Assists employees and departmental users with benefits systems, payroll processes, and related inquiries. Responds to employee questions regarding bene-

fits, payroll, and workers’ compensation issues. Drafts original correspondence to employees, HR vendors, and other stakeholders on a range of benefits-related

topics. Processes and facilitates all personnel transactions at both departmental and human resources levels, including enrollment, qualifying events, and separa-

tions. Recommends and develops improvements to increase office efficiency. Prepares reports and maintains required files and records, as required.

MINIMUM QUALIFICATIONS: EITHER:

A. Graduation from an accredited college or university with at least a Bachelor’s Degree in Business Administration or a closely related field and one (1) year of

experience in human resources functions, including benefits, payroll, worker’s compensation, insurance, training and/or recruitment; OR,

B. Graduation from an accredited college or university with an Associate’s Degree in business administration or a closely related field and three (3) years of

experience in human resources functions, including benefits, payroll, worker’s compensation, insurance, training and/or recruitment; OR,

C. Graduation from high school or possession of a high school equivalency diploma and five (5) years of experience in human resources functions, including

benefits, payroll, worker’s compensation, insurance, training and/or recruitment.



PREFERRED QUALIFICATION:
Experience with administering FMLA, other leave of absence requests and managing employee benefits enrollment or changes.





Please submit a copy of your resume with this application.

POINT OF CONTACT FOR INQUIRIES:

Galal Cancer—Director of Affirmative Action

[email protected]

Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP) Program-designated title. The HELP

Program is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the

HELP Program required job candidates to compete in a competitive exam to be considered for employment. For the duration of the program, this title

will be classified as non-competitive and categorized as a “HELP Program” position. At the close of the program, this position will revert to competi-

tive class status. Employees occupying positions filled through the HELP Program will be granted competitive class status without the need to partici-

pate in a competitive exam.

Posted 2026-02-12

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