Licensing Services Clerk (NY HELPS) - VID 214042

New York State Department of Civil Service
Albany, NY

NY HELP No

Agency Cannabis Management, Office of

Title Licensing Services Clerk (NY HELPS) - VID 214042

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade NS

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $20.42 to $20.42 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 1220 Washington Ave. Bldg 9

City Albany

State NY

Zip Code 12226

Duties Description The incumbent of this position will work in the Licensing Section of the Operations Unit and will process licensing applications and renewals and answer basic questions related to the licensing application process. The incumbent will review applications to verify authenticity, acceptability, and accuracy of documents submitted. Duties include but are not limited to:- Answer written, telephone, or face-to-face questions related to the licensing process and requirements for prospective applicants and the general public. - Review applications for completeness and follow up with applicants to correct any deficiencies. - Elevate questionable applications or documents to a supervisor or appropriate unit area. - Read and interpret rules and regulations governing the license and issuance process. - Search records to determine the license status and history of individuals and corporations. Provide information to applicants as requested.- Assist applicants in completing and submitting applications. - Electronically preserve documentary records as needed; maintain records for the required retention periods and then purge outdated records.

Minimum Qualifications There are no education or experience requirements..

Additional Comments The Office of Cannabis Management (OCM) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply. For a full version of OCM's EEO/AA statement and benefits of joining OCM, please visit: About | Office of Cannabis Management (ny.gov). NYS Office of Cannabis Management does not participate in E-Verify and does not sponsor visa applications. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/KE

Telephone 518-473-5282

Fax 518-486-1631

Email Address [email protected]

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on Applying Please submit a resume and cover letter to [email protected] detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Posted 2026-05-03

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