IT Infrastructure Analyst

IDR is seeking a IT Infrastructure Analyst to join one of our top clients for a remote opportunity - while the position is remote, our client is seeking applicants in the Mid-West OR Northeastern region of the US . This role involves supporting the deployment of IT infrastructure with a focus on clinic expansions and acquisitions. The company values seamless IT support to ensure smooth clinic openings and ongoing operations.

Position Overview for the IT Infrastructure Analyst:

• Support the planning, coordination, and execution of IT infrastructure rollouts across multiple locations.
• Deploy hardware, software, and networking components to support business growth through acquisitions and new builds.
• Collaborate with internal teams and external vendors to ensure successful clinic openings and infrastructure standards are maintained.
• Provide onsite and remote support including configuration, onboarding, troubleshooting, and user training on Microsoft Office 365 tools and mobile device management.
• Assist with post-deployment hypercare, resolving technical issues promptly and identifying security risks to ensure stable operations.

Requirements for the IT Infrastructure Analyst:

• 5+ years of infrastructure related support experience.
• Experience with network protocols such as TCP/IP, DHCP, DNC, VPN, and firewalls.
• Experience with Azure and the Microsoft O365 suite of tools, including Teams, OneDrive, and SharePoint.
• Ability to support and troubleshoot issues with end-user devices like laptops, desktop PCs, scanners, printers, and VoIP phones.
• Knowledge of remote monitoring and management (RMM) tools, specifically Kaseya and ConnectWise.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.