Account Supervisor

At Big Spaceship, we're explorers, not settlers. We partner with ambitious brands ready to venture into new territory, push creative boundaries, and lead rather than follow.

We're a full-service creative shop built for brands that want to break new ground. Our diverse team of entrepreneurial spirits, creative minds, and makers brings bold ideas to life for some of the world's most innovative and culturally connected brands. If you thrive on exploration, creative risk-taking, and charting new paths, you belong here.

We're looking for an Account Supervisor to work across two major brands - a social AOR operating at the intersection of tech and culture and a project based Financial Services account leading the world of brand-led Credit Cards. You'll serve as a senior day-to-day client partner - equally comfortable shaping brand strategy and rolling up your sleeves to execute across the media spectrum. The ideal candidate works fluidly across disciplines, thrives in fast-moving environments, and brings both rigor and curiosity to everything they do.

Role + Responsibilities

• Own senior client relationships and serve as a trusted, proactive day-to-day partner.
• Lead multiple integrated workstreams with clear ownership, accountability, and strong operational rigor.
• Run internal and client meetings with clear structure, strategic POVs, and actionable next steps.
• Develop strategic recommendations grounded in client business goals, brand context, category trends, competitive landscape, and paid or organic media best practices.
• Lead campaign development across the media landscape from brief through production and launch.
• Shape high-quality creative briefs and translate client feedback into clear direction for internal teams. Ensure all creative deliverables and presentations meet the highest standards of quality and professionalism.
• Manage timelines and project finances across cross-functional teams.

Requirements

• 5+ years in a client-facing agency role, with at least 3 years managing integrated marketing campaigns
• Strong experience in Social Media campaigns and Brand Strategy projects (from positioning to RTB development to Playbook development)
• Strong experience with Financial Services brands
• Proven ability to present and sell strategic, cross-disciplinary creative work
• Excellent communication, presentation, and organizational skills
• Flexible by nature — able to lead brand strategies while getting into the details when it counts

Benefits

The salary band for this role is $100,000 - $120,000. Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.